Customer Service Representative Opportunity

7 hours ago


Gulbarga, Karnataka, India beBeeCustomerService Full time ₹ 55,52,065 - ₹ 82,14,560

Customer Service Representative Job Description

This position involves handling customer inquiries and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment.

Main Responsibilities:

  • Respond to customer inquiries via phone and resolve issues in a timely and professional manner.
  • Assess customer needs and provide solutions that meet their requirements.
  • Work collaboratively with other team members to achieve common goals.
  • Continuously improve processes and procedures to enhance customer satisfaction.

Key Skills:

  • Excellent verbal and written communication skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving skills.
  • Continuous learning and improvement mindset.
  • Professional and courteous demeanor.

Required Qualifications:

  • Bachelor's degree in a related field or equivalent experience.
  • 1-2 years of customer service experience.
  • Ability to work in a fast-paced environment.
  • Strong technical skills.


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