Expert Windows Desktop Support Specialist

11 hours ago

Nagpur, Maharashtra, India beBeeEngineer Full time ₹ 15,00,000 - ₹ 25,00,000
Job Summary

We are seeking a skilled professional to provide advanced support for Windows desktop environments.

The ideal candidate will have strong expertise in Windows troubleshooting, Active Directory management, and Group Policy administration.

Familiarity with ITIL processes and remote desktop tools is essential.

  • Provide timely resolution for Windows desktop issues, ensuring minimal disruption.
  • Administer and troubleshoot Active Directory, Group Policies, and basic network configurations.
  • Deploy and manage systems using SCCM and Intune.
  • Support Windows 11 rollout and ongoing maintenance.
  • Utilize remote desktop tools for efficient user support.
  • Follow ITIL best practices for incident, problem, and change management.
  • Communicate effectively with end-users and escalate complex issues when necessary.
Required Skills

The following skills and qualifications are required:

  • Strong knowledge of Windows desktop support and troubleshooting.
  • Hands-on experience with Active Directory, Group Policy, SCCM, and Intune.
  • Understanding of networking fundamentals and configurations.
  • Familiarity with remote support tools and ITIL framework.
  • Excellent problem-solving and communication abilities.

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