Desktop Support Specialist

2 days ago

Nagpur, Maharashtra, India beBeeDesktop Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Opportunity

We are seeking a highly skilled Desktop Support Specialist to manage and maintain our IT infrastructure.

The ideal candidate will have a strong background in desktop support and experience with Microsoft Windows operating systems and Office applications.

Key Responsibilities:

  • Administer endpoint management solutions and provide support for virtualized desktop environments.
  • Manage incident and service request processes to ensure timely resolution of user issues and requests.
  • Utilize proactive monitoring tools to troubleshoot and resolve incidents efficiently.
  • Handle access requests and ensure proper permissions are granted according to security policies.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Proven experience in desktop support or a similar role.
  • Strong knowledge of Microsoft Windows operating systems and Office applications.
  • Familiarity with Active Directory, Exchange, and other network administration tools.
  • Excellent troubleshooting and problem-solving skills.
  • Strong customer service and communication skills.
  • Ability to work independently and prioritize tasks effectively.

About the Role:

This is an excellent opportunity to leverage your technical expertise and provide exceptional support to our users. As a key member of our team, you will play a critical role in ensuring the smooth operation of our IT infrastructure.

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual with a passion for delivering high-quality support, we encourage you to apply.

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