Global Client Partnerships Director
2 weeks ago
Codingal, a pioneering online coding education platform for kids and teens, seeks an experienced Senior Relationship Manager to join our North America team. This full-time role is perfect for someone who thrives in building long-term relationships with customers and delivering exceptional service.
About Codingal
We are a global leader in online coding education, empowering kids to create apps, games, websites, and animations. Our mission is to inspire school kids to fall in love with coding, preparing them for the future. With a curriculum accredited by STEM.org and a personalized learning approach, we provide high-quality coding education that starts kids on a journey to unlock their full creative potential.
Key Responsibilities
The ideal candidate will be responsible for retaining, renewing, and referring students in the North America region. Key responsibilities include:
• Engaging and preserving existing customers, cultivating long-term relationships
• Interacting with customers via calls and messages to address queries and resolve issues promptly
• Documenting customer feedback and taking necessary actions
• Generating testimonials from parents and students to enhance our reputation
Requirements
To succeed in this role, you will need:
• Proficiency in English language and excellent communication skills
• Past experience in customer success or sales, preferably with a focus on client partnerships
• Ability to listen actively, think critically, and problem-solve quickly
• Strong time management skills and ability to work under pressure
• 3+ years of experience in a related field, with a degree in IT & Computer Science preferred
Compensation Package
You can expect a competitive salary ranging between ₹15L-20L (₹8L-10L fixed + lucrative monthly incentives + stock options). This role requires working office hours, primarily during IST business hours, with some flexibility. Located in HSR Layout, Bangalore, India, this position offers a unique opportunity to work with a young and dynamic team, including direct interactions with the founders. If you're passionate about coding education and have a strong background in client partnerships, we encourage you to apply.
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