Front Desk Service Specialist
2 weeks ago
The Front Office Assistant plays a pivotal role in delivering exceptional customer service to all guests and patrons of the establishment. This position demands efficient management of front desk operations, addressing inquiries, handling reservations, and coordinating with other departments to ensure a seamless guest experience.
Key Responsibilities:- Guest Reception and Assistance: Provide a warm welcome and offer assistance to all guests.
- Casino Membership and Loyalty Programs: Coordinate membership and loyalty programs to enhance guest satisfaction.
- Coordination and Communication: Liaise with other departments to ensure smooth communication and operation.
- Information and Concierge Services: Offer information and concierge services to guests.
- Cash Handling and Transaction Processing: Handle cash transactions efficiently and accurately.
- Record Keeping and Administrative Duties: Maintain accurate records and perform administrative tasks.
- Education: A graduate certificate in hospitality or customer service is preferred.
- Experience: Prior experience in front desk operations, customer service, or the hospitality industry is preferred.
- Skills: Excellent verbal and written communication skills, strong organizational and multitasking abilities, proficiency in basic computer applications, and familiarity with reservation systems.
- Attributes: Friendly, professional, and approachable demeanor, ability to handle high-stress situations with patience and composure, and strong attention to detail.
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13/09/2025) Front Office Assistant
2 weeks ago
Calangute, Goa, India Times Leisure LLP Full timeJob Summary The Front Office Assistant is responsible for providing excellent customer service to all guests and patrons of the casino The role requires managing the front desk operations efficiently addressing inquiries handling reservations and coordinating with other departments to ensure a smooth guest experience The ideal candidate should possess...
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Front Office Associate
2 weeks ago
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