Regional Operations Manager

2 days ago

Hubli, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Regional Operations Manager

Role Summary:

  • Manage regional operations, including team management and administrative activities.
  • Define scope and key result areas (KRA) for team members.
  • Communicate and coordinate with immediate management to develop strategic program and project goals.

Key Responsibilities:

  • Complete ownership of managing regional operational activities and Admin Team.
  • Defining Scope and KRA's of Team members.
  • Communicate and co-ordinate with immediate management to develop strategic program and project goals.
  • Direct reporting to Zonal Admin Head on day to day activities, incident management etc.
  • Monitoring and reporting of key project activities, plans and progresses.
  • Managing calls and discussions.
  • End to end Exam day and non exam day operational activities management and Team coordination.
  • Ensuring zero incident on Exam day related to Operational Services.
  • Help in Recruitment, Training and talent development of Team Members.
  • Define and deploy control and Monitoring mechanism Admin Team within Region.
  • Training and development of Admin Team within Region.
  • Ensure Standardising of process at all Exam Venues.
  • Regional Vendor Mgmt , Support Zonal Head in Finalising of contract , Vendor invoice.
  • Publish regular dashboard on Key performance parameters to Zonal Admin Head and Sr. Mgmt on need basis.
  • Central spoc for all Facility related matters at regional level.
  • Ensure SLA/SLC at Exam Venues.
  • Governance over ViDZ/LISP partners , regular meeting and closure of Audit points.
  • Contract management.
  • Help/support in Shortlisting prospective partner/venue identified by city head based on defined parameters within region.
  • Maintain and monitor legal compliances for all Venues.
  • Prepare and deploy contingency/BCP.
  • Surprise checks at exam Venues.
  • Handle crisis situation.
  • Coordinate and manage with Manpower agencies.
  • Conduct audit of Exam venues.
  • Any other duty assigned from time to time.

Requirements:

  • Good communication skills (written/verbal).
  • Strong technical knowledge of Electrical Equipments.
  • Experienced in Soft services facility mgmt.
  • Experience in Facility Operations and management.
  • Must have managed a team.
  • Experience in conflict management.
  • Willing to work, learn and perform under extreme pressure.
  • Willing to travel.
  • Good liasoning with Police and other local Govt. departments.
  • Aware of laws related to facility compliance and operations.
  • Vendor Management skills.
  • Open to take complete ownership, responsibility & accountability of assigned work.
  • Good computer knowledge ( Microsoft xls,word, Powerpoint etc).

Preferred Skills:

  • Professional Certifications, additional language knowledge, Strong analytical and logical understanding.

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