Customer Service Delivery Specialist

1 week ago


Guntur, Andhra Pradesh, India beBeeCustomer Full time ₹ 8,78,400 - ₹ 10,98,000

As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.

What You Will Do

  • Respond promptly and professionally to customer inquiries via email, chat, and phone.
  • Provide timely and effective solutions to resolve customer issues.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with internal teams to ensure seamless communication and a positive customer experience.
  • Identify opportunities to improve processes and enhance customer satisfaction.

Requirements

  • Proven experience in customer service or a related field.
  • Strong written and verbal communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Empathy and problem-solving skills to handle customer concerns effectively.
  • Familiarity with CRM systems is an asset.

Benefits

  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and skill development.
  • A supportive and collaborative team environment.
  • Flexible working hours with remote options available.


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