
Technical Support Specialist
1 week ago
As a seasoned Technical Support Specialist, you will be responsible for resolving network security issues and providing top-notch technical assistance.
This role involves designing and implementing secure network architectures using SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS. Your expertise in HTTP, SMTP, FTP, DNS, DHCP protocols will enable you to effectively troubleshoot network problems using tools like Ping, Traceroute, MTR.
A successful candidate should have extensive knowledge of tcpdump, Wireshark, or fiddler protocol analyzers. Additionally, familiarity with Linux, Unix operating systems is essential.
Key Responsibilities:
- Network Security: Design, implement, and maintain secure network architectures using SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS.
- Protocol Knowledge: Familiarity with HTTP, SMTP, FTP, DNS, DHCP protocols.
- Network Troubleshooting: Experience in troubleshooting network issues using tools like Ping, Traceroute, MTR.
- Protocol Analyzers: Knowledge of tcpdump, Wireshark, or fiddler protocol analyzers.
- 6+ years of experience in Network Security.
- Advanced knowledge of Linux, Unix operating systems.
- Extensive knowledge of web proxies, transparent proxy, reverse proxy, explicit proxy, and PAC files.
- Knowledge of authentication protocols like LDAP, SAML, 2FA, MFA.
- Immediate to 30 days notice period preferred.
- Flexible to work on rotational shifts including nights.
- Work-from-office from day one.
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