Customer Relationship Associate
2 months ago
Customer Relationship Associate
This role requires the ability to manage customer relationships and provide exceptional service to build trust and loyalty.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Build strong relationships with customers through open communication and active listening.
- Identify customer needs and provide tailored solutions to meet their expectations.
- Work collaboratively with the sales team to achieve business objectives.
- Maintain accurate records of customer interactions and feedback.
Required Skills:
- Excellent communication and interpersonal skills.
- Proven customer service experience.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Fluency in English and Hindi.
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