Retail Business Manager

1 week ago

Rampur Haridwar, India beBeeLeadership Full time

Job Opportunity: Store Leadership

We are seeking an exceptional individual to fill the role of Store Manager. This leadership position requires a strong ability to drive sales, manage store operations, and foster a customer-centric culture.

  • Achieve business goals by implementing efficient store operations and driving sales through effective customer service delivery.
  • Maintain key performance indicators including Gross Margin, Segment & Brand mix, and Discount management.
  • Implement production, productivity, quality, and customer service standards across the store.
  • Recommend product lines and ensure an appropriate merchandise mix that aligns with business objectives.
  • Drive local events and promotions as per marketing calendar.

Key Responsibilities:

  • Set store sales plans and quotas aligned with business objectives.
  • Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
  • Implement production, productivity, quality, and customer service standards.
  • Recommend product lines and ensure appropriate merchandise mix.
  • Drive sales, margin, shrink control, inventory management and cost optimization.
  • Manage commercials and statutory compliance.
  • Manage performance and foster teamwork among store staff.
  • Identify and develop talent for critical positions.
  • Address customer feedback to improve service and processes.
  • Stay updated on competition and manage customer escalations.

Required Skills and Qualifications:

  • Functional Competencies: Operational Effectiveness, Finance Management, Analysis and Problem Solving, Results Orientation.
  • Behavioural Competencies: Self-Development, Emotional Intelligence, Customer Service Orientation, People Management, Communication.

Benefits:

This role offers a competitive salary and opportunities for professional growth and development. As a Store Manager, you will have the chance to lead a team and make a significant impact on the business's success.

What We Offer:

  • A dynamic work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to lead a team and make a significant impact on the business's success.

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