Workforce Management Professional

Workforce Management ProfessionalWe are seeking a seasoned Workforce Management professional to lead our workforce management configurations, implementations, and modifications. The ideal candidate will have a strong background in gathering and defining requirements, conducting gap analysis, designing, developing, and supporting workforce management...

Workforce Management DirectorThe Workforce Management Director leads the team in driving strategic initiatives that enhance productivity, service levels, and cost efficiency. This role requires exceptional leadership skills to manage a team of planning and tactical analysts.Key Responsibilities:Lead a team of planners and analysts to develop strategies for...

Job Title: Assistant Manager / Deputy Manager – Workforce Management (WFM)Location: PuneOpen Positions: 1Experience Required: 5+ yearsCompensation: ₹12–13 LPAAbout the RoleWe are looking for an experienced Assistant Manager / Deputy Manager – WFM to join our team in Pune. The ideal candidate will bring expertise in workforce planning, capacity...

HR Generalist - Mixed Workforce ExpertA challenging opportunity to take on a leading role in HR, leveraging experience to drive organisational success.About the Role:This position requires an HR professional with extensive knowledge of labour laws and compliance requirements.The ideal candidate will have proven ability to manage employee relations across...

Work Force Management ExecutiveWe are seeking a highly skilled and experienced Work Force Management Executive to join our team. As the Assistant Manager of Work Force Management, you will play a critical role in ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments.Key Responsibilities:...

Job Title: Workforce Planning StrategistAs a Workforce Planning Strategist, you will be responsible for designing and implementing workforce planning strategies to optimize staffing levels and drive efficiency in large-scale operations. This role requires a highly experienced professional with expertise in forecasting, capacity management, and scheduling.Key...

As a Trainee in Workforce Management, you will learn and support in monitoring Contact Center performance to ensure service levels, adherence, and productivity goals are met.Key ResponsibilitiesAssist in real-time performance monitoring across channels (voice, chat, email).Learn and apply basic concepts of schedule adherence, occupancy, and service...

Workforce StrategistAs a key member of our organization, you will play a vital role in refining talent allocation and enhancing operational efficiency.About the Role:Strategic Workforce Management: Direct daily scheduling and talent allocation using a deep understanding of workforce functions and roles to support business objectives.Analytical...

As a key member of our organisation, you will play a pivotal role in shaping the future of our workforce.Job Description:Our company seeks an experienced HR Business Partner to collaborate with leadership and drive organisational success. You will work closely with stakeholders to develop strategic HR initiatives that align with business goals.Key...

Workforce Transformation LeadAbout Us:We strive to create a world where individuals and communities thrive. Our goal is to improve the financial well-being and sustainability of our millions of customers.Job DescriptionThis role requires a seasoned Workforce Transformation Lead to join our team. As a trusted advisor and delivery partner, you will lead...