Workforce Management Executive

2 days ago

Bengaluru, Karnataka, India beBeeWorkforce Full time ₹ 15,00,000 - ₹ 20,00,000

Work Force Management Executive

We are seeking a highly skilled and experienced Work Force Management Executive to join our team. As the Assistant Manager of Work Force Management, you will play a critical role in ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments.

Key Responsibilities:

  • Analyze workforce data to forecast staffing needs and provide actionable insights for resource allocation.
  • Monitor day-to-day operations to ensure service levels are met and maintained across various departments.
  • Oversee scheduling and staffing assignments based on real-time data and operational requirements.
  • Work collaboratively with department leaders to identify and resolve operational issues that impact workforce efficiency.
  • Conduct regular training and development sessions for the workforce management team to enhance skills and performance.
  • Support strategic initiatives aimed at improving employee productivity, job satisfaction, and retention.
  • Prepare and present workforce management reports and insights to senior leadership.

Requirements:

  • A minimum of 5+ years of experience in workforce management in the BPO Industry or related roles within a fast-paced environment.
  • Experience in people management.
  • Bachelor's and Master's degree in Business, Human Resources, or a related field.

Location: Remote

Notice Period: 0 to 20 days (max)

Interview & Induction: In-person

Skills Required:

  • Capacity Planning
  • Forecasting
  • Scheduling
  • Team Management

As a Work Force Management Executive, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our organization.

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