Strategic Customer Service Manager

**Job Overview** We are seeking a highly skilled and experienced Strategic Operations Manager to join our team at EXL IT service management. This is an exciting opportunity for a strategic thinker to support the Head of HR in executing key initiatives, driving business growth, and ensuring operational efficiency. Key Responsibilities:Partner with the Head...

Job SummaryWe are seeking an experienced Customer Service Team Manager to join our team in EXL IT Service Management. The successful candidate will be responsible for managing a team of customer service representatives, ensuring that they meet the required standards and targets.

Job Overview:This is a challenging role that requires excellent communication and problem-solving skills to deliver exceptional customer experiences. As a Customer Service Representative at EXL Service, you will be responsible for handling customer inquiries, resolving issues, and providing top-notch support via webchat and voice calls. Required Skills and...

Job DescriptionThe role of a Strategic Account Growth Manager at EvolutionCo Digital revolves around managing and nurturing client relationships to ensure long-term satisfaction and retention.You will serve as the main point of contact for clients, addressing inquiries and resolving issues promptly.Develop and implement strategic account plans to achieve...

Key ResponsibilitiesThe successful candidate will have a proven track record in Strategic Cost Management and will be responsible for analyzing current and past trends in key performance indicators, including revenue, CAPEX, and OPEX. You will also be required to analyze complex financial information and reports to provide accurate and timely financial...

Job Overview: We are seeking a talented Strategic People Leader to join our team at EXL Service. As a key member of our organization, you will play a critical role in driving business growth and success.

We're seeking an experienced Strategic Growth Projects Manager to join our EXL team. As a key member of our Chief Growth & Strategy Office, you'll drive the execution of strategic initiatives and improve operational efficiency across departments.Your primary focus will be on coordinating with internal teams and stakeholders to ensure seamless execution of...

Contract type: Full time  Location: Noida  JOB OVERVIEW As an Customer Service Manager, you will be responsible for overseeing and managing our global customer service operations. Your goal will be to ensure seamless transitions, exceptional service delivery, and efficient project execution across all regions. This position requires a skilled...

About UsEvolvementCo Digital | Customer Experience Design & Marketing Agency is a leading provider of customer experience design and marketing services.We are committed to delivering innovative and effective solutions that drive business growth and customer satisfaction.Job DescriptionThe Digital Client Success Lead will play a critical role in ensuring the...

**Job Description:**We are seeking a highly skilled Full Stack Developer to join our team as a strategic talent partner.The ideal candidate will have a strong understanding of architectural standards and software development methodologies, with hands-on experience with Cloud Platforms (GCP, AWS, or Azure) and 7-9 years of development experience using...

About the RoleThe Personal Assistant to Founder will be responsible for managing the Founder's professional and personal responsibilities, freeing them from administrative tasks to focus on strategic goals. This includes calendar and schedule management, communication liaison, travel coordination, and confidentiality.Key Responsibilities:Manage the Founder's...

Company Overview:EXL Service is a leading global provider of IT service management solutions. Our company delivers innovative, technology-enabled services to clients across various industries.Sales Effectiveness Initiatives:The Assistant Vice President, Business HR - Growth & Strategy Office will play a pivotal role in advancing strategic organization-wide...

Company OverviewHSBC is a leading global banking and financial services organization. Our mission is to serve our customers' personal, commercial, corporate, investment, and wealth management needs with the best products and services available in the market.We strive to be a trusted partner for all our stakeholders by being fair, honest, transparent, and...

EXL IT service management is seeking a seasoned Customer Experience Director to lead our webchat team. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional customer experiences across all touchpoints.The ideal candidate will have a deep understanding of customer behavior, the ability to develop and...

Customer Service RoleWe are looking for a highly motivated Customer Service Manager to join our EXL team. In this role, you will be responsible for resolving customer account issues, ensuring timely closure, and maintaining high-quality transactions.The ideal candidate will have a strong background in customer service, with excellent communication and...

Company OverviewRazor Infotech Pvt. Ltd. is a leading provider of BPO and IT services, empowering businesses through innovative solutions and expertise.About UsWelcome to Razor Infotech, where we strive for excellence in every aspect of our business. Our commitment to quality and customer satisfaction sets us apart as a trusted partner in the industry.Job...

Job Title: Senior ExecutiveCompany Overview:EXL IT service management is a leading provider of business process and technology solutions. Our company is dedicated to delivering exceptional services that drive results for our clients.Job Description:The Senior Executive will play a key role in driving the growth and success of our organization. This position...

We're looking for a talented Wealth Management Operations Coordinator to join our team at Birbal Strategic Consultants LLP. As a key member of our operations team, you will play a vital role in managing client service and operations with a Wealth Management Firm.Key responsibilities include:Coordinating with AMC/channel partners/third parties to ensure...

Focus:- Knowledge in IT & Cyber Security.- Experience in selling IT Infrastructure & Cyber solutions and services business.- Experience in selling to Mid to Large Enterprises and BFSI clients. - We are seeking a highly motivated, self-driven, and experienced IT Infrastructure and Cyber Security Solutions and Services Sales Specialist to join our Client. -...

About the Role:We are seeking a highly skilled Strategic Talent Leader to join our team at EXL IT Service Management. In this role, you will be responsible for leading our talent strategy across multiple business divisions.Key Responsibilities:Partner with senior leadership to drive talent strategy and organizational effectiveness.Lead a team of HR...