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Strategic Relationship Manager
1 week ago
HSBC is a leading global banking and financial services organization. Our mission is to serve our customers' personal, commercial, corporate, investment, and wealth management needs with the best products and services available in the market.
We strive to be a trusted partner for all our stakeholders by being fair, honest, transparent, and professional in everything we do. We value diversity and inclusion and aim to provide a culture where everyone feels valued, respected, and empowered to succeed.
Job Description
We are seeking an experienced Strategic Relationship Manager to join our team. The successful candidate will have a proven track record of building and maintaining strong relationships with high net worth clients, delivering exceptional customer service, and driving revenue growth through cross-selling and upselling HSBC's suite of wealth management products and services.
The role requires a deep understanding of the client's financial goals, aspirations, and risk tolerance, as well as the ability to provide tailored solutions that meet their unique needs. You will work closely with colleagues across the bank to deliver a seamless customer experience and drive business results.
Key Responsibilities:
- BUILD STRONG RELATIONSHIPS WITH HIGH NET WORTH CLIENTS THROUGH EXCELLENT CUSTOMER SERVICE AND TAILORED SOLUTIONS.
- DELIVER EXCEPTIONAL CUSTOMER EXPERIENCE BY WORKING CLOSELY WITH COLLEAGUES ACROSS THE BANK.
- DRIVE REVENUE GROWTH THROUGH CROSS-SELLING AND UPSPELLING HSBC'S SUITE OF WEALTH MANAGEMENT PRODUCTS AND SERVICES.
Required Skills and Qualifications:
The ideal candidate will have:
- A BACHELOR'S DEGREE OR EQUIVALENT EXPERIENCE IN A RELATED FIELD.
- A MINIMUM OF FIVE YEARS PROVEN AND PROGRESSIVE FINANCIAL SERVICES AND/OR RETAIL SALES EXPERIENCE.
- EVIDENCE OF STRONG SALES RESULTS IN INSURANCE AND INVESTMENT PRODUCTS.
- RELATIONSHIP MANAGEMENT EXPERIENCE WITH HIGH NET WORTH CLIENTS.
- STRONG TECHNICAL SKILLS IN WEALTH MANAGEMENT.
- EXCELLENT COMMUNICATION, CLIENT FOCUS, AND INFLUENCING SKILLS.
- ABILITY TO COMMUNICATE WELL IN ENGLISH AND LOCAL LANGUAGES.
Benefits:
As a Strategic Relationship Manager at HSBC, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career advancement and professional development.
In addition, you will be part of a dynamic and inclusive team that values diversity and promotes a positive work-life balance.