Customer Success Manager for SaaS Hospitality Industry

2 weeks ago


Delhi, Delhi, India Feufo Inc Full time

Job Summary: We are seeking a highly skilled Customer Success Manager to join our team at Feufo Inc. As a Customer Success Manager for our SaaS Hospitality industry, you will be responsible for ensuring the successful onboarding and ongoing support of our hospitality industry clients.

Key Responsibilities:

  • Take ownership of customer relationships and ensure timely and successful onboarding of new clients.
  • Coordinate setup requirements internally and with the customer to ensure a seamless onboarding experience.
  • Provide training and support to customers to ensure they achieve their goals and objectives.
  • Maintain a strong relationship with clients, providing regular updates on new features and opportunities for growth.
  • Identify opportunities for upselling and cross-selling to customers, driving revenue growth and expansion.
  • Responsible for contract renewals and ensuring client retention and satisfaction.

Qualifications and Skills:

  • At least 2 years of experience in a customer success or account management role.
  • Must have experience working in a SaaS company, with a strong understanding of software setup and customer onboarding.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
  • Proficient in CRM software, project management tools, and customer support platforms.
  • Self-motivated and disciplined, with the ability to work independently and as part of a team.


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistAt Feufo Inc, we are seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Your primary goal will be to provide exceptional customer service, ensuring that our...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients in the hospitality industry.Responsibilities:Take ownership of customer relationships from the...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title:Software Onboarding Specialist SaaS Property ManagementJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. The ideal candidate will have a strong background in customer success and account management, with experience in SaaS-based industries.Key Responsibilities:Take over customer relationships...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Responsibilities:• Take over customer relationships as soon as sales are...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistLocation: RemoteJob Type: Full-timeAbout Feufo Inc: We are a leading provider of SaaS solutions for the hospitality industry.Job Description:We are seeking a highly skilled Software Onboarding Specialist to join our team. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Customer Success RepresentativeAbout the Role:Feufo Inc is seeking a highly skilled Custimer Success Representative to join our team. As a Customer Success Representative, you will be responsible for ensuring the successful onboarding and implementation of our software solutions for our clients. This is a key role, and you will be working closely...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding and Customer Success SpecialistFeufo Inc is seeking a highly skilled Software Onboarding and Customer Success Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their goals and objectives through effective onboarding and...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistMust have: SaaS-based industry experience, remote work capability, and 10-20% travel requirement.Responsibilities:Take over customer relationships post-sales contract signing.Coordinate setup requirements internally and with customers.Complete software setup and onboard customers successfully.Provide training to...


  • Delhi, Delhi, India Feufo Inc Full time

    **Job Summary:** We are seeking an experienced Customer Success Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will play a critical role in ensuring our customers achieve their goals and maximize the value of our SaaS Property Management solutions.**Responsibilities:**Take ownership of customer relationships,...


  • Delhi, Delhi, India Skylark Digi Solutions Full time

    About the Role:We're seeking a seasoned Customer Success Manager - SaaS Solutions to join our team at Skylark Digi Solutions in New Delhi. As a key member of our sales team, you'll play a crucial role in driving business growth through strategic cold calling, managing key accounts, establishing partnerships, and expanding our market presence.Key...


  • Delhi, Delhi, India Feufo Inc Full time

    We are seeking a highly skilled Customer Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring seamless onboarding experiences for our clients in the hospitality industry. Your primary goal will be to develop strong relationships with our clients, understand their needs, and...


  • Delhi, Delhi, India Zeca Tech Full time

    Customer Success ManagerZeca Tech is seeking a skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for establishing strong relationships with our clients, understanding their needs, and providing solutions to ensure their success with our products or services.Key Responsibilities:Build and maintain...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Key Responsibilities:Take ownership of customer relationships from the moment a sale is closed.Coordinate...


  • Delhi, Delhi, India Zeca Tech Full time

    Key ResponsibilitiesDevelop and maintain strong relationships with clients through regular communication and interactions.Understand customer needs and objectives to effectively address their requirements.Provide guidance and best practices to customers to maximize their use of the product or service.Monitor customer usage and engagement, identifying...


  • Delhi, Delhi, India Zeca Tech Full time

    Customer Success Role OverviewZeca Tech is seeking a highly skilled Customer Success Professional to join our team. As a key member of our organization, you will play a vital role in ensuring customer satisfaction and retention.Key ResponsibilitiesEstablish and maintain strong relationships with clients through regular communication and...


  • Delhi, Delhi, India Zeca Tech Full time

    Customer Success Manager RoleZeca Tech is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and retention.Key ResponsibilitiesBuild Strong Relationships with clients through regular communication and interactions.Understand Customer Needs and...


  • Delhi, Delhi, India HireBloc Full time

    About the Role:We are seeking a highly skilled Customer Success Manager to join our team at HireBloc. In this pivotal role, you will play a crucial part in driving customer satisfaction and retention in the fashion industry.Key Responsibilities:Client Relationship Management: Develop and maintain strong relationships with fashion industry clients to...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding Specialist for SaaS Property ManagementJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for our customers, providing training and support to help them get the most...


  • Delhi, Delhi, India Techify Solutions Full time

    Job Title: Customer Success ManagerEmployment Type: Full-timeExperience Level: Mid-Senior LevelIndustry: CRM & Loyalty Management SoftwareJob Overview:Candidate will work as Customer Success at Techify Solutions, serving as the key point of contact for clients, helping them achieve their business goals through the successful use of our CRM and loyalty...


  • Delhi, Delhi, India Customer Compass Full time

    Customer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...