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Technical Support Specialist

2 weeks ago

Kerala, India beBeeHelpDesk Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title

A Help Desk Engineer – L1 is required to provide first-level technical support for an international customer.

About the Role

This role involves remote operations and requires a proactive and skilled individual to handle IT infrastructure, troubleshoot systems, and perform system administration tasks.

Key Responsibilities
  • Monitor IT infrastructure using RMM tools
  • Perform system administration and basic troubleshooting for Windows OS and applications
  • Linux server administration and troubleshooting (preferred but not mandatory)
Requirements

To be successful in this role, you will need:

  • Degree in Computer Science, Information Technology, or a related field
  • Hands-on experience with ticketing tools and remote support software
  • Prior experience in a helpdesk or technical support role is advantageous
What We Offer

We offer a dynamic work environment and opportunities for growth and development.

Holidays as per sourcing country.