
Hardware and Technical support Engineer
24 hours ago
We are seeking an experienced Hardware & Technical Support Engineer to manage, maintain, and troubleshoot our organization's IT hardware and technical infrastructure. The ideal candidate will have a strong background in diagnosing and resolving hardware/software issues, providing timely technical support, and ensuring system reliability and performance. Also need the strong skill find and implement new technical thinks which company needs.
Key Responsibilities
- Install, configure, and maintain desktops, laptops,O365, Endpoint, DVR, NVR, servers, printers, networking equipment, and other IT Technical Items
- Well knowledge in Remote access and Site to Site VPN( IPsec, SSL)
- Tele calling arranging( IP PBX sever and SIP connections)
- Diagnose, troubleshoot, and resolve technical problems in a timely and efficient manner.
- Perform preventive maintenance and regular system health checks to minimize downtime.
- Manage hardware upgrades, replacements, and asset tracking.
- Support operating systems (Windows, MAC, Linux) and application software as required.
- Basic Knowledge in Azure and cloud servers.
- Monitor and maintain network connectivity, switches, routers, and firewalls in coordination with the respective team.
- Provide technical guidance and training to end-users on hardware and software usage.
- Document support cases, troubleshooting steps, and solutions for knowledge sharing.
- Collaborate with vendors for warranty claims, replacements, and procurement of IT equipment.
- Ensure IT security standards, backup policies, and compliance requirements are met.
Qualifications & Skills
- Bachelor's degree / Diploma in Computer Engineering + CCNA
- Minimum 3–5 years of proven experience in hardware maintenance and technical support.
- Strong knowledge of computer hardware components, Networking, peripherals, and troubleshooting techniques.
- Hands-on experience with OS installation, configuration, and patch management.
- Familiarity with networking protocols (TCP/IP, DNS, DHCP) and LAN/WAN troubleshooting.
- Experience with remote support tools.
- Excellent problem-solving, analytical, and communication skills.
- Certifications such as CCNA, Microsoft, or Cisco are an added advantage.
Contact
Mail -
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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