
Engineer Technical Support
6 hours ago
Job Description
Description
We are seeking a motivated Engineer Technical Support to join our team in India. The ideal candidate will have 1-2 years of experience in providing technical support and will be responsible for assisting customers with their technical issues and ensuring high levels of customer satisfaction.
Responsibilities
- Provide technical support to customers through various channels including phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues reported by customers.
- Collaborate with engineering teams to resolve technical issues and enhance product performance.
- Create and maintain technical documentation and knowledge base articles.
- Assist in the development and testing of new products and features based on customer feedback.
Skills and Qualifications
- Bachelor's degree in Engineering (Electronics, Computer Science, or related field).
- Strong understanding of operating systems, networking, and common software applications.
- Excellent problem-solving skills and attention to detail.
- Proficient in technical writing and documentation.
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Familiarity with customer support tools and ticketing systems.
-
Technical Support Engineer
3 days ago
Cochin, Kerala, India DAMSURE Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob OverviewDamsure Expert Buildcare LLP is looking for a Technical Support Engineer (Civil) to join our team in the South Zone. The role involves providing field-level technical support, monitoring site operations and quality, handling warranty claims, and ensuring smooth execution of projects with proper documentation and compliance.Key...
-
Technical Support Engineer
5 days ago
Kochi, India CONNECTING 2 WORK Full timeJob Description Technical Support Engineer About the Role Finahub is looking for dynamic and customer-focused Technical Support Engineers to join our growing team. In this role, you will handle support requests from our prestigious banking and NBFC clients across India. You will be responsible for identifying issues, providing timely resolutions, and...
-
Hardware and Technical support Engineer
2 weeks ago
Cochin, Kerala, India ChavaraMatrimony Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are seeking an experienced Hardware & Technical Support Engineer to manage, maintain, and troubleshoot our organization's IT hardware and technical infrastructure. The ideal candidate will have a strong background in diagnosing and resolving hardware/software issues, providing timely technical support, and ensuring system reliability and performance. Also...
-
Technical Support Engineer
2 weeks ago
Cochin, Kerala, India Lepide Full timeAbout Us With Offices in Texas, London and New Delhi, Lepide is a global IT security organization, leading the data-centric audit and protection (DCAP) market with the award-winning Lepide Data Security Platform. Our mission is to change the way most organizations protect their unstructured data. By putting data at the centre of their IT security strategy,...
-
M365 Technical Support Engineer
6 days ago
Ernakulam, India RVG Chartered Accountants® Full timeWe're Hiring: M365 Technical Support Engineer Location: kochi (Onsite) | Experience: 2+ Years Are you a Microsoft 365 wizard who loves solving complex technical challenges? Join our IT support team and take ownership of Tier-2 and Tier-3 support for Microsoft 365 services, Identity & Access Management, Intune device policies, and security compliance. What...
-
Technical Support Professional
2 weeks ago
Cochin, Kerala, India beBeeTechnical Full time ₹ 8,10,000 - ₹ 10,12,000Job OverviewWe are seeking a highly motivated and detail-oriented Junior Technical Support Engineer to join our dynamic team.Key Responsibilities:Respond to support tickets and technical inquiries from customers via email, chat, and ticketing systems.Troubleshoot and resolve issues related to Java and Python-based applications.Investigate and assist with...
-
Technical Engineer
6 days ago
Ernakulam, India Orionis Technologies and Solutions Full timeWe are hiring a skilled Technical Engineer to provide pre- and post-sales technical support to cusyomers.The ideal candidate should have a deep understanding of IT solutions and a passion for troubleshooting and deployment and software development. Required Candidate profile Degree in IT, Computer Science, or related field.2+ experience in technical...
-
Estimation Engineer
6 days ago
Ernakulam, India Nasrec Support Full timeNASREC is currently hiring for our client in Qatar.We are looking for an experiencedEstimation Engineer (Civil Engineering)with strong expertise inFit-Out Estimation and MEP Costingto join their growing team. Position:Estimation Engineer – Civil Engineering Job Location:Qatar Requirements: Bachelor's degree in Civil Engineering 4–5 years of proven...
-
Technical Engineer
7 days ago
Cochin, Kerala, India Orionis Technologies and Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are hiring a skilled Technical Engineer to provide pre- and post-sales technical support to cusyomers.The ideal candidate should have a deep understanding of IT solutions and a passion for troubleshooting and deployment and software development. Required Candidate profileDegree in IT, Computer Science, or related field.2+ experience in technical support,...
-
Hardware And Technical Support Engineer
1 day ago
Kochi M.G.Road, Kochi, Kerala, India Chavara Matrimony Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob SummaryWe are seeking an experienced Hardware & Technical Support Engineer to manage, maintain, and troubleshoot our organization's IT hardware and technical infrastructure. The ideal candidate will have a strong background in diagnosing and resolving hardware/software issues, providing timely technical support, and ensuring system reliability and...