Technical Support Engineer
7 days ago
Job Description Technical Support Engineer About the Role Finahub is looking for dynamic and customer-focused Technical Support Engineers to join our growing team. In this role, you will handle support requests from our prestigious banking and NBFC clients across India. You will be responsible for identifying issues, providing timely resolutions, and ensuring customer satisfaction. This is a technically hands-on role where you will work closely with Java-based applications, APIs, and databases to debug and resolve customer-reported issues. High-performing candidates will have the opportunity to grow into operations management roles within the organization. Key Responsibilities ● Handle customer support requests via phone and email. ● Investigate, diagnose, and resolve application issues. ● Provide workarounds or coordinate with the development team for code fixes. ● Analyze system logs, databases, and API transactions to identify root causes. ● Maintain clear communication with customers throughout the resolution process. ● Document support cases, solutions provided, and recurring issues. Required Skills and Qualifications ● Minimum 2 years of experience in customer support for software products. ● Strong technical troubleshooting and debugging skills. ● Familiarity with APIs, databases (SQL), and log analysis. ● Working knowledge of Java is required.● Excellent verbal and written communication skills in English. ● Ability to manage multiple support cases efficiently and prioritize based on urgency. ● Customer-centric mindset with a focus on problem-solving. Good to Have ● Experience in the Banking or NBFC domain. ● Exposure to cloud environments like AWS or Azure. Career Growth High-performing candidates will be considered for Operations Management roles within the organization
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Technical Sales Support Specialist
2 weeks ago
Kochi, India Allianze Infosoft Full timeAbout the Company Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service. About the Role The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge,...
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Hardware And Technical Support Engineer
2 weeks ago
Kochi M.G.Road, Kochi, Kerala, India Chavara Matrimony Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob SummaryWe are seeking an experienced Hardware & Technical Support Engineer to manage, maintain, and troubleshoot our organization's IT hardware and technical infrastructure. The ideal candidate will have a strong background in diagnosing and resolving hardware/software issues, providing timely technical support, and ensuring system reliability and...
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Technical Sales Support Specialist
2 weeks ago
Kochi, India Allianze Infosoft Full timeAbout the CompanyAllianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.About the RoleThe Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and...
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Technical sales support specialist
1 week ago
Kochi, India Allianze Infosoft Full timeAbout the CompanyAllianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.About the RoleThe Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and...
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Support Engineer
1 week ago
Kochi, India CONNECTING 2 WORK Full timeJob Description We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and...
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Support Engineer
7 days ago
Kochi, India CONNECTING 2 WORK Full timeJob Description We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and...
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Junior Technical Support Engineer
2 weeks ago
HB , th Cross Road, Panampilly Nagar Kerala, Kochi, India HelpLine Techno Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote...
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Application Support Engineer
2 weeks ago
Kochi, India Fusion Sante Solutions Full timeHiring: Application Support Engineer (0–1 Year Experience)Locations: Kochi & ChennaiIndustry: Medical Devices | Biomedical InnovationsAre you passionate about cutting-edge biomedical technologies and eager to build a career supporting life-changing healthcare innovations? We are looking for enthusiastic Application Support Engineers to join our growing...
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Application Support Engineer
2 weeks ago
Kochi, India Fusion Sante Solutions Full time💼 Hiring: Application Support Engineer (0–1 Year Experience)📍 Locations: Kochi & Chennai🧪 Industry: Medical Devices | Biomedical InnovationsAre you passionate about cutting-edge biomedical technologies and eager to build a career supporting life-changing healthcare innovations? We are looking for enthusiastic Application Support Engineers to join...
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Application Support Engineer
2 weeks ago
Kochi, India Fusion Sante Solutions Full time💼 Hiring: Application Support Engineer (0–1 Year Experience)📍 Locations: Kochi & Chennai🧪 Industry: Medical Devices | Biomedical InnovationsAre you passionate about cutting-edge biomedical technologies and eager to build a career supporting life-changing healthcare innovations? We are looking for enthusiastic Application Support Engineers to join...
