Technical Support Specialist
6 days ago
Technical Support SpecialistWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team. In this role, you will provide high-quality technical assistance to users via various communication channels.Key Responsibilities:Provide first-level technical support via phone, email, chat, or ticketing system.Monitor tools to ensure prompt issue resolution.Determine root causes of incidents and implement resolutions.Evaluate and escalate unresolved issues according to established protocols.Maintain accurate records of incidents, service requests, and actions in the IT service management system.Track and follow up on outstanding tickets until closure.Document troubleshooting steps and known errors for future reference.Contribute to the development of knowledge base articles and standard operating procedures.Identify recurring issues and propose preventive solutions to improve overall service quality.Ensure compliance with Service Level Agreements (SLAs) and deliver exceptional customer service.What We Offer:A dynamic work environment that fosters continuous improvement and growth.Opportunities for professional development and skill enhancement.A collaborative team atmosphere that values open communication and mutual respect.A competitive compensation package that rewards hard work and dedication.Requirements:Bachelor's degree in Computer Science, Information Technology, or related field.Proven experience in technical support or a related field.Familiarity with IT service management systems and tools.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.Ability to work in a fast-paced environment and meet deadlines.
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Technical Support Specialist
4 days ago
kochi, India beBeeTechnical Full timeJob Title: Technical Support SpecialistLocation: RemoteExperience Required: 5–8 YearsEmployment Type: Full-TimeAbout Us: We're a forward-thinking SaaS company on a mission to humanize the procurement experience. Our platform is trusted by leading enterprise customers, and we're looking for a skilled Technical Support Specialist to join our team.Job...
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Technical Support Specialist
6 days ago
kochi, India beBeeTechsupport Full timeAbout Technical Support RolesWe are a product-based organization, on a mission to capitalize on the evolution of new technologies and new opportunities they present.We develop cutting-edge software solutions for the service industry and work on exciting projects that have the power to change and enhance systems used by businesses every day.Our Goal is to...
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kochi, India beBeeSkilled Full timeBusiness Central Technical Support SpecialistWe are seeking a skilled Business Central technical support specialist with in-depth knowledge of Microsoft Dynamics 365 Business Central configuration, data management, and user experience. The ideal candidate will have hands-on experience providing tier 1 and tier 2 support for users, troubleshooting system...
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kochi, India beBeeTechnical Full timeOracle Technical Support Specialist RoleWe are looking for a highly skilled professional with extensive experience in managing complex technical issues related to Oracle EBS R12.The ideal candidate will have a strong understanding of Sales & Distribution modules, Order Management (OM), Advanced Pricing, Shipping Execution, Inventory (INV), Accounts...
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Kochi, India IT COMPANY Full timeJOB TITLE TECHNICAL SUPPORT SPECIALIST-JOB CODE-E -PANAMBILLY NAGAR-ERNAKULAM GENDER MALE/FEMALE EXPERIENCE REQUIRED FRESH/EXP SALARY NEGOTIABLE QUALIFICATION ANY IT GRADUATE
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Dynamics 365 Technical Solutions Specialist
4 days ago
kochi, India beBeeSolutions Full timeTechnical Solutions Specialist - Microsoft Dynamics 365We are seeking a highly skilled and experienced Technical Solutions Specialist to lead the implementation, support, and optimization of Microsoft Dynamics 365 solutions. The ideal candidate will have strong experience in delivering complex technical projects, troubleshooting issues related to Dynamics...
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Customer Support Specialist
6 days ago
kochi, India beBeeCustomerSupport Full timeAbout the RoleWe are looking for a professional to join our team as a Customer Support Specialist. You will play a key role in ensuring our clients receive exceptional service and support.Key Responsibilities:Troubleshoot issuesConfigure and fine-tune AI agentsGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues...
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Senior Technical Support Engineer
6 days ago
kochi, India beBeeExpert Full timeTechnical Support SpecialistOur ideal candidate is a highly skilled and experienced technical support specialist who can drive agreement and improvement across product and operations teams.This role requires a customer champion who can focus on improving broader customer experience and having a visible global impact on process, product, and team.You will be...
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Technical Systems Specialist
6 days ago
kochi, India beBeeSpecialist Full timeAbout the RoleWe are seeking a highly skilled professional to take ownership of our technology infrastructure. As a technical specialist, you will be responsible for systems setup, automation, and troubleshooting.This hands-on role requires someone who enjoys solving complex problems and streamlining workflows. You will work closely with leadership and...
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Technical Specialist
2 weeks ago
Kochi, India White Rabbit Group Full timeWho We AreWhite Rabbit Group is a company that partners with world class agencies for web and mobile app development and design, letting our customers focus on what they do best, while we focus on building. We have a broad spectrum of technologies that we work on including PHP, React, Node, Strapi, Shopify, WordPress, and fully native and hybrid mobile apps,...
