Customer Support Associate

1 day ago


Kochi Kerala, India Inverted coconut Private Limited Full time

**Role Description**

This is a full-time on-site role at Speeki AI located in Kochi. As a Customer Support Specialist, you will be responsible for providing online support, ensuring customer satisfaction, and delivering excellent customer service.

**Responsibilities**
- Revenue generation and Fee collection
- Student engagement and retention
- Data management and reporting
- Academic coordination and support
- Documentation and reporting

**Qualifications**
- Customer Support and Online Support skills
- Customer Satisfaction and Customer Service skills
- Technical Support expertise
- Strong problem-solving abilities and attention to detail
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Bachelor's degree in a related field is preferred

**Company Description**

Welcome to Speeki AI Academy where we believe in the power of language as a bridge to opportunities, cultures, and personal growth. Our mission is to empower learners with cutting-edge technology and teaching expertise to thrive in a globalized world.

Pay: ₹13,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Morning shift

Application Question(s):

- How soon you can start

Work Location: In person

Application Deadline: 12/03/2025
Expected Start Date: 10/03/2025



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