Customer Support Associate

5 days ago


Kakkanad Kochi Kerala, India GMA Pinnacle Automotives Pvt Ltd Full time ₹ 1,92,000 - ₹ 2,16,000 per year

We are seeking a motivated and professional Customer Support Associate to join our team. The candidate will be responsible for handling customer queries, scheduling service appointments, tracking complaints, and ensuring customer satisfaction through effective communication and support.

Key Responsibilities:

  • Answer customer calls professionally and provide accurate information about products and services.
  • Record and track customer complaints, requests, and feedback.
  • Schedule and coordinate service appointments efficiently.
  • Maintain detailed records of all customer interactions and follow-up actions.
  • Ensure timely resolution of customer issues in coordination with the concerned departments.

Requirements:

  • Male candidates preferred.
  • Minimum 1 year of experience in customer support or a related field.

Call us

Job Type: Full-time

Pay: ₹16, ₹18,000.00 per month

Work Location: In person



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