Customer Support Associate

Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...

**Role Description** This is a full-time on-site role at Speeki AI located in Kochi. As a Customer Support Specialist, you will be responsible for providing online support, ensuring customer satisfaction, and delivering excellent customer service. **Responsibilities** - Revenue generation and Fee collection - Student engagement and retention - Data...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

Position : Customer Support Associate Location : Muvattupuzha Roles & Responsibilities: - Handling Social Media, Instagram, Facebook etc. - Promote online sales through social Media Experience : 1 Year relevant experience in social media handling Gender : Female Qualification : Any Graduate Salary : 10000 Per Month Accommodation fee will be paid by...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve complex...

We are looking for an enthusiastic Customer Relation Manager to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable...

Key Responsibilities - Assist customers with installation, configuration, and troubleshooting of vehicle tracking devices. - Provide step-by-step guidance on the usage of tracking devices and mobile/web platforms. - Address and resolve technical issues by coordinating with the technical team if necessary. - Handle complaints and provide appropriate...

We are looking for a Support Coordinator to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused,...

2 - 3 Years - 5 Openings - Kochi **Role description**: Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying...

**Position Title**: Support Coordinator **Role Overview**: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. **Key Responsibilities**: - Log...