Technical Support

3 days ago

Kalamassery Kochi Kerala, India Lana Tech Full time ₹ 1,50,000 - ₹ 3,00,000 per year

As a Technical Support professional, you will play a vital role in ensuring the security and efficiency of our clients' CCTV, biometric, and automation systems. This includes installing, maintaining, and repairing equipment, as well as providing technical support and troubleshooting to ensure optimal system performance.

Responsibilities

  • Install and configure CCTV, biometric, and automation systems at client sites, ensuring proper setup.
  • Conduct maintenance checks and repairs on CCTV equipment to maintain optimal functionality.
  • Diagnose and resolve technical issues with systems.
  • Provide clients with technical support and training on using CCTV, biometric, and automation equipment.
  • Maintain detailed records of service calls, maintenance, and repairs.
  • Collaborate with sales and technical teams to address and resolve issues.
  • Keep up-to-date with advancements in CCTV, biometric, and automation technologies and best practices.

Qualifications

  • High school diploma or equivalent.
  • Proven experience as a Service Engineer for CCTV, biometric, and automation systems or in a similar role.
  • Strong knowledge of system components and functionality in CCTV, biometric, and automation systems.
  • Familiarity with network protocols and IP camera systems.
  • Ability to interpret technical drawings and manuals.
  • Excellent troubleshooting and problem-solving skills.

Strong communication and customer service abilities.

Job Type: Full-time

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Technical Engineer

    3 days ago

    Kalamassery, Kochi, Kerala, India Afra Engineers Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job Title: Technical EngineerJob Summary: The Technical Engineer will be responsible for providing technical support and expertise throughout the lifecycle of solar energy projects, from initial design and installation to operation and maintenance. This role involves coordinating with cross-functional teams, troubleshooting technical issues, ensuring...

  • Customer Support Associate

    7 days ago

    Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Key Responsibilities - Assist customers with installation, configuration, and troubleshooting of vehicle tracking devices. - Provide step-by-step guidance on the usage of tracking devices and mobile/web platforms. - Address and resolve technical issues by coordinating with the technical team if necessary. - Handle complaints and provide appropriate...

  • IT and Technical Support

    22 hours ago

    Kochi M.G.Road, Kochi, Kerala, India Derrick Jones Management Pvt Ltd Full time ₹ 20,000 - ₹ 28,000 per year

    We are looking for a skilled and versatile IT, CRM & Website Administrator to manage our company's IT infrastructure, CRM system, and website operations. This role requires a proactive individual with technical expertise, problem-solving abilities, and a strong understanding of CRM workflows and website management. The ideal candidate will play a key role in...

  • Hardware And Technical Support Engineer

    6 days ago

    Kochi M.G.Road, Kochi, Kerala, India Chavara Matrimony Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job SummaryWe are seeking an experienced Hardware & Technical Support Engineer to manage, maintain, and troubleshoot our organization's IT hardware and technical infrastructure. The ideal candidate will have a strong background in diagnosing and resolving hardware/software issues, providing timely technical support, and ensuring system reliability and...

  • Manager - Technical Support

    6 days ago

    Edapally, Kochi, Kerala, India UI SMARTECH Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    *Lead and supervise the technical support and field service team to ensure timely resolution of client issues.Oversee installation, configuration, and maintenance of digital displays, kiosks, POS and related software.Provide advanced troubleshooting support for hardware, software, and networking issues.Coordinate with vendors and internal teams for part...

  • Technical Support Engineer

    2 weeks ago

    Kerala, India ProNoesis Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Description : We are looking for a skilled Technical Support Engineer PAM.Location : Thrissur, Kerala (Onsite).Experience : 2 to 5 years.Product Exposure : Any PAM (Sectona preferred).Responsibilities : - Provide hands-on technical support for PAM products, especially Sectona (preferred). - Take ownership of customer issues : troubleshooting, root cause...

  • Technical Support Fresher

    4 weeks ago

    Kochi, India ThoughtBox Online Services Pvt Ltd Full time

    Job Summary: We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely...

  • Tally - Technical Support

    3 days ago

    Panampilly Nagar, Kochi, Kerala, India Zinger Technologies Full time ₹ 12,000 - ₹ 1,20,000 per year

    We are seeking a detail-oriented and customer-focused Tally Technical Support Executive to provide first-level and advanced support for Tally.ERP 9 / TallyPrime users. The role involves troubleshooting functional and technical issues, assisting with TDL customization queries, and ensuring smooth day-to-day operations for our clients.Job Types: Full-time,...

  • Technical Support Fresher

    3 weeks ago

    Kochi, India ThoughtBox Online Services Pvt Ltd Full time

    Job Summary: We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely...

  • IT Support

    2 weeks ago

    Kochi, Kerala, India Mentor Merlin Full time

    Are you an IT Assistant with a knack for technical support? Do you have a passion for ensuring seamless and efficient IT operations? If so, we have the perfect opportunity for you to showcase your skills and make a lasting impact! We're seeking a talented IT Assistant who can seamlessly blend their technical expertise with effective problem-solving...