
Regional Insurance Product Implementation Expert
3 days ago
As a seasoned insurance product expert, you will lead the end-to-end delivery of group health insurance solutions for enterprise clients. Your role will be focused on translating insurance product configurations into live client implementations, ensuring accuracy, compliance, and seamless integration with platforms and partner ecosystems.
Key Responsibilities:
- Oversee the implementation of group insurance products (GMC/GHI, GPA, GTL, OPD, CI, modular, Flex wallet-based designs).
- Engage with clients to capture requirements and translate plan designs into technical portal specifications.
- Deliver product and platform demonstrations (UAT/Demo) to client stakeholders. Design, document, and validate plan configurations for Application Configuration teams.
- Ensure configuration quality through testing, audits, and QA processes. Collaborate with technology teams on integrations (Enhancement, API, SSO, SFTP etc.). Act as the regional point of contact for internal business stakeholders, clients, and insurers.
- Provide oversight to configuration specialists, including task allocation and performance monitoring.
- Mentor team members and share best practices for scalable implementations.
- Define and enforce QA/testing frameworks to ensure accuracy and compliance.
- Drive process improvements and automation initiatives to increase implementation efficiency.
8–10 years of experience in insurance product implementation in B2B, configuration, or solution delivery is mandatory. Prior experience with complex group health/benefits insurance implementations is also required.
- Strong exposure to B2B health insurance platforms and enterprise client rollouts is necessary.
- PMP/PMI-ACP or SAFe Product Owner/Manager certification is preferred.
- Bachelor's degree in Engineering, Technology, Business, or related field is required.
This role offers a unique opportunity to work on complex group health insurance implementations and drive process improvements. As a seasoned professional, you will have the chance to mentor team members and contribute to the development of the organization.
OthersThe ideal candidate will have strong technical skills, including hands-on expertise in Excel, SQL, VBA/Macro scripting; working knowledge of Python scripting is preferred.
A strong understanding of Health domain, insurance plan design, enrolment workflows, and data exchange models is essential. Familiarity with SSO, API integrations, and SFTP-based data exchange is also necessary.
Experience defining and executing QA/testing processes for insurance systems is highly valued.
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