Lead Delivery Quality Improvement

Job DescriptionJOB PURPOSE:To provide direction and support to Delivery Quality and liaison with Process improvement team to perform defined set of activities, which result in systemic solutions leading to continual, and breakthrough improvement of service deliveryPRIMARY DUTIES AND RESPONSIBILITIES:- Manage a team of 5-10 DQ TLs spread across different...

Job Title: Assistant Quality ManagerWe are seeking an accomplished quality professional to lead process improvement initiatives and drive service delivery excellence.The ideal candidate will be responsible for developing and implementing quality management systems, collaborating with cross-functional teams, and analyzing complex data to share key insights...

Role OverviewWe are seeking a seasoned Quality Manager to lead our team of delivery quality specialists. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to drive process improvements that enhance service delivery.Lead a team of 5-10 DQ TLs spread across different locationsCollaborate with Process improvement...

Job Summary:A leading healthcare organization seeks a seasoned professional to oversee quality initiatives and drive process improvements across the organization.Main Responsibilities:Evaluate adherence to quality protocols and audit findingsDevelop and implement process improvement strategiesTrain teams on quality standards and proceduresAnalyze data to...

Job Title: Delivery Operations LeadAbout This RoleWe are seeking an experienced delivery operations lead to oversee the quality and efficiency of our revenue cycle management services. The successful candidate will be responsible for leading a team of quality managers to ensure that coding outputs meet customer expectations.Responsibilities:Lead a team of...

Job Summary">We are seeking a skilled Sr Quality Analyst to join our team. As a Sr Quality Analyst, you will be responsible for driving continuous improvement in transaction quality and delivery.">About the Role">The ideal candidate will have a minimum of 2 years of experience as a Quality Analyst in an international voice process environment. You should...

Job Title: Delivery Quality Manager">Job Summary: We are seeking a highly skilled and experienced Delivery Quality Manager to join our team. The successful candidate will be responsible for leading the delivery of quality services, ensuring that our clients receive exceptional results.Key Responsibilities:

Key Role: Strategic Delivery LeadA seasoned professional with strong technical and leadership skills is required to drive the success of complex web and mobile projects.The ideal candidate will ensure seamless project execution, effective stakeholder communication, and timely delivery within scope and quality standards.Lead cross-functional teams on...

Senior Director of Quality ManagementThis position plays a pivotal role in shaping the quality management framework across various delivery partners. As the Senior Director of Quality Management, you will be responsible for leading a team of Delivery Quality Leads and fostering a culture of continuous improvement within the organization.The ideal candidate...

Job DescriptionAbout The Role- Participate in client calls and understand the quality requirements both from process perspective and for targets- Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager- Identify errors with high Inspection efficiency- Provide face to face feedback and...