Lead - Delivery Quality

4 weeks ago

Chennai, Tamil Nadu, India Omega Healthcare Full time
Job Description

About The Role

- Participate in client calls and understand the quality requirements both from process perspective and for targets
- Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
- Identify errors with high Inspection efficiency
- Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol
- Ensure correction of the error by the respective Operations associate
- Coach employees to minimize errors and improve performance
- Provide inputs to the training team on common mistakes made to enhance training curriculum
- Test files/batches for new clients/processes to be processed as part of familiarization
- Generation of QA reports on a daily basis
- Attainment of Internal & External SLA as per Process Defined.
- Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics
- Record identified errors. This is an organizational record & can be used by the organization as it deems fit

Job Specification

- Must be a graduate (Bachelors or Masters)
- Minimum of 6 Years of Professional and Relevant Experience in US healthcare (RCM) in any of the following service lines
- Coding (Multi-specialty)
- Must have experience in Client and Stakeholder Management, Team Management.
- Good understanding of quality matrices
- Should have good understanding of quality tools

  • Project Lead

    5 hours ago

    Chennai, Tamil Nadu, India Quality Staffing Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Hiring for a leading Electric Tractors Manufacturing entity for Project Lead - AGMJob Summary:Responsible for conceptualizing, planning, execution and delivery of the Electric Tractor project. Design and development of tractor projects

  • Lead - delivery

    5 days ago

    Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.Roles and ResponsibilityManage and oversee the delivery team to ensure successful project execution.Develop and implement effective strategies...

  • lead - delivery

    11 hours ago

    Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.Roles and ResponsibilityManage and oversee the delivery team to ensure timely project completion.Develop and implement effective strategies to...

  • Quality Assurance Lead

    3 weeks ago

    Chennai, Tamil Nadu, India IMR Soft LLC Full time

    Delivery Lead or Quality Assurance and Quality Control Lead 5 to 10 years Good to have US Healthcare industry experience Chennai Location only. Must Have Sound understanding of the SDLC processes and methodologies including Agile/Kanban/Scrum Expertise in Quality Management activities, including audits and assessments Experience in implementing process...

  • Quality Assurance Lead

    3 weeks ago

    Chennai, Tamil Nadu, India IMR Soft LLC Full time

    Delivery Lead or Quality Assurance and Quality Control Lead5 to 10 years Good to haveUS Healthcare industry experienceChennai Location only.Must HaveSound understanding of the SDLC processes and methodologies including Agile/Kanban/ScrumExpertise in Quality Management activities, including audits and assessmentsExperience in implementing process maturity in...

  • Quality Assurance Lead

    3 weeks ago

    Chennai, Tamil Nadu, India IMR Soft LLC Full time

    Delivery Lead or Quality Assurance and Quality Control Lead5 to 10 yearsGood to haveUS Healthcare industry experienceChennai Location only.Must HaveSound understanding of the SDLC processes and methodologies including Agile/Kanban/ScrumExpertise in Quality Management activities, including audits and assessmentsExperience in implementing process maturity in a...

  • Service Delivery Lead

    9 hours ago

    Chennai, Tamil Nadu, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client.DoOversee and...

  • Delivery Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Wave HR and Advisory Pvt Ltd Full time

    Job SummaryWe are seeking an experienced and strategic Migration Delivery Lead to oversee the end-to-end execution of a large-scale migration program involving applications, infrastructure, or data across hybrid environments. You will be responsible for managing cross-functional delivery teams of up to 65 resources, ensuring alignment with project timelines,...

  • Quality Assurance Lead

    3 weeks ago

    Chennai, Tamil Nadu, India IMR Soft LLC Full time

    Delivery Lead or Quality Assurance and Quality Control Lead.Exp : 5 to 10 years. Good to have : US Healthcare industry experience. Chennai Location only.Job Description : Must Have :- Sound understanding of the SDLC processes and methodologies including Agile/Kanban/Scrum.- Expertise in Quality Management activities, including audits and assessments.-...

  • lead - delivery

    9 hours ago

    Chennai, Tamil Nadu, India OMH HealthEdge Holdings Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Omega Healthcare Management Services Private LimitedTAMIL NADUPosted On25 Aug 2025End Date08 Sep 2025Required Experience5 - 8 YearsBasic SectionNo. Of Openings2Grade2ADesignationLead - DeliveryClosing Date08 Sep 2025OrganisationalCountryINStateTAMIL NADUCityCHENNAILocationChennai-ISkillsSkillVENDOR MANAGEMENTPROJECT MANAGEMENTIT SERVICE MANAGEMENTSOLUTION...