Lead - delivery

2 days ago

Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.

Roles and Responsibility

  • Manage and oversee the delivery team to ensure successful project execution.
  • Develop and implement effective strategies to improve service quality and efficiency.
  • Collaborate with cross-functional teams to identify and mitigate risks.
  • Analyze and resolve complex technical issues related to healthcare management systems.
  • Provide guidance and mentorship to junior team members to enhance their skills.
  • Ensure compliance with industry standards and regulatory requirements.

Job Requirements

  • Proven experience in healthcare management services, preferably in a leadership role.
  • Strong knowledge of CRM/IT enabled services/BPO operations and processes.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and decision-making skills with attention to detail.
  • Experience with service management tools and technologies is an added advantage.

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