Hotel Security Officer

1 week ago


Pune, Maharashtra, India Accor Full time

Job Title: Security Officer

Job Summary:

The Security Officer is responsible for ensuring a safe environment for hotel staff and guests, protecting hotel assets, and maintaining a culture of hospitality.

Key Responsibilities:

  • Establish a chain of command and responsibility, reporting directly to the Shift Duty Security Supervisor, Assistant Operations Manager, Security Manager.
  • Perform duties according to the Duty Roster, deployed at various duty posts, including Security Control Room, Lobby, Loading Bay, Patrolling, Back of House, and VIP Parking.
  • Adopt a "Service Oriented" approach, exercising flexibility to maintain a balance between effectiveness and unobstructiveness.
  • Protect the safety of guests, staff, and their properties, assisting other departments in rendering services to customers.
  • Act as a host, welcoming arriving guests, bidding farewell to departing guests, and informing and selling hotel facilities.

Requirements:

  • Good communication skills, both verbal and written.
  • Ability to maintain confidentiality.
  • Understanding and ability to work in a multicultural environment.
  • Minimum 2-3 years experience in a similar role in a star hotel.

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