Hotel Security Officer
1 week ago
Job Title: Security Officer
Job Summary:
The Security Officer is responsible for ensuring a safe environment for hotel staff and guests, protecting hotel assets, and maintaining a culture of hospitality.
Key Responsibilities:
- Establish a chain of command and responsibility, reporting directly to the Shift Duty Security Supervisor, Assistant Operations Manager, Security Manager.
- Perform duties according to the Duty Roster, deployed at various duty posts, including Security Control Room, Lobby, Loading Bay, Patrolling, Back of House, and VIP Parking.
- Adopt a "Service Oriented" approach, exercising flexibility to maintain a balance between effectiveness and unobstructiveness.
- Protect the safety of guests, staff, and their properties, assisting other departments in rendering services to customers.
- Act as a host, welcoming arriving guests, bidding farewell to departing guests, and informing and selling hotel facilities.
Requirements:
- Good communication skills, both verbal and written.
- Ability to maintain confidentiality.
- Understanding and ability to work in a multicultural environment.
- Minimum 2-3 years experience in a similar role in a star hotel.
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