Retail Franchise Lead

3 weeks ago


Udaipur, Rajasthan, India Vodafone Idea Limited Full time

Job Title: Retail Franchise Lead

Job Summary:

We are seeking a highly motivated and experienced Retail Franchise Lead to join our team at Vodafone Idea Limited. As a Retail Franchise Lead, you will be responsible for leading the retail franchise stores in a zone, driving sales and revenue growth, and ensuring excellent customer service.

Key Responsibilities:

  • Drive sales and revenue growth across all products (voice, data, VAS, handsets, etc.) in the retail franchise stores
  • Ensure quality of acquisition and monitor sales performance in the retail franchise stores
  • Manage stock availability and adherence to norms in the retail franchise stores
  • Deliver overall revenue targets through the retail franchise channel
  • Coach channel partners to improve efficiency and adherence to processes
  • Resolve retail franchise-specific issues within specific timelines
  • Keep channel partner motivation levels high through regular reviews of performance

Requirements:

  • Minimum 8 years of experience in customer handling/retention management
  • Strong data and analytical skills with a keen eye for detail and process improvement
  • Logical thinking and good analytical skills
  • Prior telecom experience mandatory
  • Graduate in any field
  • Data analytics and process improvements
  • Excel and presentation skills

What We Offer:

Vodafone Idea Limited offers a competitive salary, benefits, and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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