
Senior Operations Manager
4 days ago
Job Opportunity:
">- The Role
- Responsibilities
- Requirements
This is a high-profile position focused on overseeing business operations.
Responsibilities- Business Growth: To ensure the achievement of disbursement targets with minimum delinquency.
- Customer Identification: Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
- Team Management: Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
- Market Analysis: Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
- Loan Management: Disbursement, repayment and delinquency management, achieving daily / weekly collections targets.
- Credit Risk: Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
- Field Visits: Undertake regular field visits, Centre Meeting and loan applicants.
- Portfolio Quality: Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
- Client Relationships: Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Meetings: Ensuring weekly / daily meetings & visit to centre.
- Experience as a sales officer in microfinance business (fresher to maximum of 5yrs exp).
- Basic understanding about Microfinance business and JLG model working would be preferred.
Relationship management, Business sourcing, Flair for sales, Understand critical attributes of customer service.
QualificationGraduate in any discipline
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