Senior Operations Manager

4 days ago


Tiruvannamalai, Tamil Nadu, India beBeeLeadership Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Opportunity:

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  • The Role
  • Responsibilities
  • Requirements
The Role

This is a high-profile position focused on overseeing business operations.

Responsibilities
  1. Business Growth: To ensure the achievement of disbursement targets with minimum delinquency.
  2. Customer Identification: Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
  3. Team Management: Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
  4. Market Analysis: Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
  5. Loan Management: Disbursement, repayment and delinquency management, achieving daily / weekly collections targets.
  6. Credit Risk: Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
  7. Field Visits: Undertake regular field visits, Centre Meeting and loan applicants.
  8. Portfolio Quality: Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
  9. Client Relationships: Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
  10. Meetings: Ensuring weekly / daily meetings & visit to centre.
Requirements
  • Experience as a sales officer in microfinance business (fresher to maximum of 5yrs exp).
  • Basic understanding about Microfinance business and JLG model working would be preferred.
Key Skills

Relationship management, Business sourcing, Flair for sales, Understand critical attributes of customer service.

Qualification

Graduate in any discipline



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