Senior Quality Assurance Specialist

2 days ago

Tiruvannamalai, Tamil Nadu, India beBeeQualityExecutive Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

This role is responsible for overseeing the quality of our operations, ensuring that all activities are carried out in accordance with established policies and procedures. The successful candidate will be accountable for maintaining high standards of quality, adhering to Service Level Agreements (SLAs), and implementing process improvements.

Key Responsibilities
  1. Collaborate with cross-functional teams to identify areas for quality enhancement and implement corrective actions.
  2. Develop and maintain effective SLAs to ensure timely completion of activities.
  3. Maintain a skill set in underwriting, disbursements, collateral management, and coordination with sales operations.
  4. Evaluate credit requests, establish credit limits, and ensure loans are adequately documented and secured.
  5. Communicate credit decisions to stakeholders effectively.
  6. Identify opportunities to improve underwriting efficiencies while ensuring adequate risk management.
  7. Perform loan account verification, cross-verification, KYC checks, document verification, income and expense assessments, middleman influence checks, negative area checks, CPC checklist verification, loan card checks, bucket monitoring, death case verification, branch compliance, and ICQ observation closure.

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