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Core Responsibilities:
- To ensure the achievement of disbursement targets with minimum delinquency.
- Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
- Enabling business growth by developing and managing teams across assigned territories for deeper market penetration and reach.
- Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
- Disbursement, repayment and delinquency management, achieving daily / weekly collections targets.
- Make a close follow-up of the disbursed loans, especially those not paying on time.
- Undertake regular field visits, Centre Meetings, and loan applicants.
- Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
- Build strong client relationships both internally and externally and build strong brand identification with potential customers.
- Ensuring weekly / daily meetings & visits to the centre.
Qualifications:
- Fresher to maximum of 5 years experience as a sales officer in the microfinance business.
- Basic understanding of the Microfinance business and JLG model working would be preferred.
Key Skills:
- Relationship management
- Business sourcing
- Flair for sales
- Understanding critical attributes of customer service