
Area Manager
2 weeks ago
Location Name:
Chengam MFI
Job Purpose
Responsible for getting the critical parameters like business/ portfolio/ employee attrition to be delivered as required by management. Owning team members of his / her territory/area on people metrics.
Duties And Responsibilities
- Daily review with Branch Managers and teams regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day.
- Ensure execution of the defined activity plan for customer visits by the team during the day.
- Maintain WIRR/profitability in all the assigned areas.
- Managing Collections of the acquired portfolio.
- Detailed supervision and monitoring of allocated branches, visit branches, meet teams, conduct team huddles, understand and resolves pain areas. Attend Center Meetings and meet customers.
- Ensure 100% compliance of all business policies and SOPs for all allocated branches.
- Assist in Collections cases in higher buckets, work with Branch Managers and jointly visits customers in the area.
- Plans for business expansion - Identify and map new areas, including fraud likelihoods, derive and shares projections, action plans and budgets with Regional Managers, seeking approval.
- Nominate team members for reward and recognition commensurate with their achievements
Required Qualifications And Experience
- Qualifications:Graduation / Post Graduateb)Work Experience:4-6 Years of relevant experience
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