Branch Manager

4 days ago

Tiruvannamalai, Tamil Nadu, India Lifestyle Housing And Infrastructure Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The Branch Manager is responsible for the overall management and performance of the microfinance branch. This includes driving business growth, ensuring the quality and health of the loan portfolio, managing branch operations, ensuring regulatory compliance, and leading, mentoring, and developing the branch team to achieve financial and operational targets, all while upholding the organizations mission of financial inclusion.

  • Develop and implement strategic business plans to achieve monthly, quarterly, and annual targets for client acquisition, loan disbursement, and overall portfolio growth.
  • Identify new market opportunities and conduct local area mapping to expand the branch's reach and client base.

  • Manage day-to-day branch operations to ensure smooth, efficient, and secure functioning

  • Ensure strict compliance with all internal policies, procedural guidelines, and external regulatory requirements (e.g., RBI guidelines for MFIs).

  • Oversee branch finances, including managing cash flow, petty cash, and ensuring accurate and timely financial reporting.
  • Conduct regular internal audits and controls to prevent fraud and operational risks.
  • Conduct regular performance reviews, provide constructive feedback, and identify training needs to foster professional development and a high-performance culture.
  • Promptly address and resolve customer complaints, inquiries, and issues.
  • Prepare and submit accurate and timely reports on branch performance, portfolio health, operational metrics, and market trends to the Area/Regional Manager.

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