Payroll Team Lead

1 month ago


Cochin, Kerala, India Alight Full time

Role

The primary responsibility of this position is to oversee the day-to-day operations of the payroll team, ensuring the accurate and timely payment of employees' salaries. This involves interacting with clients, attending client calls, and providing updates to the team members.

Main Responsibilities

  • Coordinating with the transition team during the testing phase
  • Communicating with the onshore team as per requirements and handling conference calls on a monthly and quarterly basis
  • Reporting progress at a team level and keeping the process manager updated
  • Ensuring quality documentation is up to date
  • Engaging in periodic resource estimation and planning
  • Analyzing and forecasting attrition at the team level and informing the process manager as required
  • Controlling attrition, absenteeism, and responsible for resource utilization
  • Responsible for maintaining and updating team skills matrix and other process documents
  • Conducting daily and weekly production feedback sessions and providing feedback on quality and SLA issues and team targets
  • Analyzing team performance and identifying training needs and conducting one-to-one meetings with subordinates
  • Ensuring process and refresher training is conducted as required
  • L&D and HR interface, training nominations, and RnR nominations, providing inputs to the process manager
  • Appraisals, midterm, and annual, providing feedback and inputs on team members to the process manager
  • Appraisals, providing feedback to the process manager
  • Coordinating joining formalities and exit formalities, ID/login creation, etc. for new team members and resignation formalities, keeping the process manager updated
  • Tracking attendance and absenteeism of the team and informing the process manager
  • Payroll interface, collecting and distributing salary slips/cheques of the team
  • Ensuring grievances are handled effectively and escalating as required
  • Responsible for leave planning
  • Conducting one-on-one sessions with the team
  • Ensuring production through optimal work allocation and monitoring
  • Resolving daily queries and problems of team members
  • Creating, allocating, and tracking work/jobs using appropriate software as specified for the process, informing the process manager as required
  • Responsible for shift monitoring and control
  • Responsible for daily reporting, MOM, etc.
  • Collecting team metrics
  • Analysis of errors/issues and creation of root cause analysis documents
  • Responsible for timely escalation of issues/problems that require attention of the process manager or clients
  • Ensuring issue resolution
  • Providing feedback on quality issues
  • Ensuring continuous improvement of team metrics
  • Raising calls and coordinating as and when required with IT systems to ensure process compliance
  • Ensuring quality compliance for all processes handled, following quality processes thoroughly, checklists, standards, etc.
  • Ensuring all process SLAs are met
  • Ensuring ISMS compliance for all processes handled
  • Adhering to company policies, rules, and regulations, adhering to work timings, leave schedules

Requirements

  • Graduate from any stream/diploma holder
  • PC literacy, Word, and Excel (basic level)
  • Good technical knowledge of payroll and payroll systems
  • MBA (preferably)
  • 5 plus years in payroll
  • Supervisory/team handling experience is mandatory

We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.



  • Cochin, Kerala, India Alight Full time

    Company Overview:">We are Alight, a global leader in cloud-based benefits administration and HR solutions. As part of our growth strategy, we are seeking a skilled Payroll Team Lead to join our team in Canada.Main Responsibilities:">">To coordinate day-to-day payroll activities working with T2, Payroll TL, and Payroll Manager">Providing assistance to clients...

  • Payroll Team Leader

    3 weeks ago


    Cochin, Kerala, India Alight Full time

    Job OverviewThe primary responsibility of this role will be to oversee the day-to-day activities of the Payroll Administrator, interacting with clients, attending client calls, and communicating process updates to the team members. Main ResponsibilitiesEnsure an effective and efficient payroll service to customers, ensuring the accurate and timely payment of...


  • Cochin, Kerala, India Alight Full time

    Role Summary:The Payroll Country Owner is responsible for defining the local payroll country setup of Alight Pay and ensuring the ongoing maintenance and health of the country solution. This role requires a deep understanding of country payroll legislation and the ability to provide payroll expertise and outputs to deliver compliant country payroll...


  • Cochin, Kerala, India Alight Full time

    Are you a seasoned payroll professional looking for a new challenge? We're seeking a highly skilled Payroll Country Owner to join our team at Alight. As a key member of our payroll team, you will be responsible for defining and maintaining the local payroll country setup of Alight Pay, ensuring compliance with country-specific regulations and laws.Key...


  • Cochin, Kerala, India Alight Full time

    As a key member of the Alight team, the successful candidate will play a pivotal role in deploying Alight Pay, our cutting-edge payroll engine, in a specific country. This position requires a deep understanding of country-specific payroll regulations and legislation, as well as experience in implementing payroll solutions for global organizations.Key...

  • Payroll Specialist

    4 weeks ago


    Cochin, Kerala, India Alight Full time

    Job Overview:Alight Inc. is seeking a skilled Payroll Specialist to join our team. This role is responsible for coordinating daily payroll activities, working closely with the T2, Payroll TL, and Payroll Manager.Main Responsibilities:Coordinate day-to-day payroll activities with cross-functional teams.Provide assistance to clients on payroll-related...


  • Cochin, Kerala, India Alight Full time

    Job DescriptionAlight is seeking a highly skilled Country Payroll Expert to join our team. As a Country Payroll Expert, you will be responsible for defining and maintaining the local payroll country setup of Alight Pay, ensuring compliance with country legislation and regulations.Key Responsibilities:Identify best payroll practices in country and define and...

  • Payroll Specialist

    4 weeks ago


    Cochin, Kerala, India Alight Full time

    Alight Inc. is currently seeking a skilled Payroll Specialist to join its team. As a Payroll Specialist, you will be responsible for coordinating day-to-day payroll activities, working closely with T2, Payroll TL, and Payroll Manager. Your key responsibilities will include:Providing assistance to clients on all payroll-related questionsPreparing different...


  • Cochin, Kerala, India Alight Full time

    Company OverviewAlight Inc is a global organization with a multi-cultural environment, offering a competitive total rewards package and tremendous potential for growth.SalaryThe estimated salary for this role is ₹15,00,000 per annum, based on industry standards and location.Job DescriptionThe Payroll Country Specialist will be responsible for defining...


  • Cochin, Kerala, India Alight Full time

    Alight is a leading provider of global workforce management and business process outsourcing solutions.We are seeking an experienced Payroll Operations Manager to join our team in the UK. This is a full-time role that offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide...

  • Payroll Country Owner

    4 weeks ago


    Cochin, Kerala, India Alight Full time

    Country Payroll Leader Job SummaryThis role is responsible for defining local payroll country set up of Alight Pay, ongoing maintenance and health of the country solution. The ideal candidate will provide payroll expertise and outputs to deliver compliant country payroll calculations, legal compliance into the core pay engine and maintain the country...

  • Payroll Country Owner

    4 weeks ago


    Cochin, Kerala, India Alight Full time

    Job Description:Alight is seeking a highly skilled Country Payroll Compliance Expert to join our team. In this role, you will be responsible for defining local payroll country standards, maintaining compliance, and supporting client activation.Key Responsibilities:Define and maintain country payroll standards in Alight PayMonitor regulatory environment and...


  • Cochin, Kerala, India Alight Full time

    Company Overview Alight is a leading provider of human capital solutions, and we are seeking an experienced Payroll Operations Manager to join our team. Our company offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Job Description: As a Payroll Operations Manager at...


  • Cochin, Kerala, India Alight Full time

    Job Opportunity at Alight Inc.Alight Inc. is seeking a skilled Payroll Operations Specialist to join their team. As a Payroll Operations Specialist, you will be responsible for coordinating day-to-day payroll activities, working closely with the Payroll TL and Payroll Manager. Your expertise in US payroll-related laws and tax obligations will be invaluable...


  • Cochin, Kerala, India Alight Full time

    Country Payroll Specialist Role SummaryWe are seeking a highly skilled Country Payroll Specialist to join our team at Alight. As a Country Payroll Specialist, you will be responsible for defining and maintaining the local payroll country setup of Alight Pay, ensuring compliance with country payroll regulations and legislation.Key ResponsibilitiesDefine and...


  • Cochin, Kerala, India Alight Full time

    Requisition for Payroll ExpertiseAlight Inc. is seeking a skilled payroll professional to join its team. As part of our Payroll & Professional Services business, this role will be aligned with the new ownership structure after the transaction with HIG Capital closes.Main Responsibilities:Coordinate day-to-day payroll activities with T2, Payroll TL, and...


  • Cochin, Kerala, India Alight Full time

    Requisition Overview:The Payroll Tier 3 role at Alight Inc. involves coordinating day-to-day payroll activities, working closely with T2, Payroll TL, and Payroll Manager. This position requires providing assistance to clients on payroll-related questions, preparing payroll reports, and distributing them to internal and external stakeholders.Main...


  • Cochin, Kerala, India Alight Full time

    Job DescriptionWe are seeking a highly skilled Senior Payroll Operations Manager to join our team at Alight. This is a full-time position that will be responsible for the day-to-day management of payroll operations, ensuring timely and accurate payment of employees' salaries.Main Responsibilities:Oversee the payroll process from start to finish, ensuring...


  • Cochin, Kerala, India Alight Full time

    About the RoleWe are seeking a skilled Payroll Country Specialist to join our team at Alight. As a key member of our payroll team, you will be responsible for defining and maintaining local payroll country set up in Alight Pay.Job DescriptionThe Payroll Country Specialist is accountable for ensuring compliance with country-specific regulations and providing...


  • Cochin, Kerala, India Alight Full time

    Alight Inc. Group Company Job OpportunityAs a valued candidate, you are being considered for a position within the Alight Inc. group company. In light of the announced divestment of the Payroll & Professional Services business to HIG Capital, this role will be aligned with the new entity upon transaction closure. By applying, you understand that your...