Senior Property Leader

9 hours ago

Erode, Tamil Nadu, India beBeeManager Full time ₹ 10,80,000 - ₹ 12,45,000
Job Opportunity

We are seeking a senior-level professional to assume the role of Branch Manager, overseeing the operations and strategy execution at our properties.

This key position is critical to ensuring seamless functioning and high-quality service delivery, as well as achieving business targets across our locations.

Key Responsibilities
  • Operational Leadership:
    • Develop and execute operational strategies in alignment with company goals.
    • Take ownership of property operations, ensuring smooth functioning and quality service delivery.
    • Monitor performance metrics and implement improvements to achieve business objectives.
  • Team Management:
    • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
    • Foster a culture of collaboration, accountability, and high performance.
    • Identify training needs and organize capacity-building initiatives to enhance team capabilities.
  • Guest Experience:
    • Ensure exceptional guest experiences by upholding service standards and addressing feedback proactively.
    • Handle escalated guest concerns and resolve issues to maintain brand reputation.
  • Stakeholder Management:
    • Manage relationships with vendors and stakeholders to ensure timely and cost-effective service delivery.
    • Coordinate with internal and external stakeholders to streamline operations and resolve bottlenecks.
  • Budget and Financial Management:
    • Oversee property budgets and ensure adherence to financial plans.
    • Identify cost-saving opportunities without compromising on quality or guest satisfaction.
  • Compliance and Standards:
    • Ensure all branch operations comply with company policies, local regulations, and safety standards.
    • Conduct regular audits to maintain quality and operational consistency across properties.
  • Business Growth and Development:
    • Identify opportunities for improving property performance and guest occupancy rates.
    • Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.

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