
Senior Operations Leader
1 day ago
We are seeking an experienced Senior Operations Leader to join our team.
The ideal candidate will have a proven track record in managing large-scale international operations, particularly in the Travel process domain.
This is an excellent opportunity for a seasoned professional looking to take their career to the next level.
About the Role:
- Lead and manage high-performing teams to drive business results and improve operational efficiency.
- Develop and implement strategic plans to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to drive process improvements and achieve business objectives.
- Maintain strong relationships with clients and stakeholders through effective communication and stakeholder management.
- Stay up-to-date with industry trends and best practices to ensure continuous improvement and growth.
Requirements:
- Minimum 10 years of experience in Operations Management, preferably in BPO or International Travel process.
- Strong exposure to Profit and Loss (P&L) management, client engagement, and stakeholder management.
- Proven ability to drive performance, process improvements, and team management.
- Prior expertise in International Travel Process will be highly valued.
- Excellent analytical, problem-solving, and leadership skills.
What We Offer:
- A dynamic and inclusive work environment.
- Growth opportunities with global exposure.
- Competitive compensation and benefits.
If you are a driven leader with a passion for delivering excellence, we encourage you to apply.
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