Operational Leader

6 hours ago


Erode, Tamil Nadu, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,10,00,000

Job Overview

A seasoned leader is sought to oversee operational activities and drive customer satisfaction. This pivotal role requires a strategic thinker with exceptional interpersonal skills.

Key Responsibilities:

  • Develop and implement operational strategies to enhance the customer experience
  • Serve as the primary point of contact for regional-specific issues, ensuring timely resolution and effective communication
  • Collaborate with cross-functional teams to resolve issues efficiently, fostering a culture of excellence and continuous improvement
  • Empower team members through coaching, training, and development opportunities, promoting growth and retention
  • Maintain adherence to established process standards, ensuring consistency and quality in customer interactions

Requirements

  • Preference for candidates with a strong educational background from reputable institutions
  • 7-12 years of work experience in similar industries or operations roles
  • Proven leadership abilities with direct team management experience
  • Exceptional written and oral communication skills, with a focus on clarity and effectiveness
  • Strong analytical capabilities and structured thought processes
  • Ability to thrive in fast-paced environments and adapt to changing circumstances


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