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Front Desk Ambassador
2 months ago
Company Overview
Talent Corner HR Services Pvt Ltd is a leading recruitment agency dedicated to connecting exceptional talent with top companies.
About the Role
We are seeking a highly skilled and experienced Front Desk Representative to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and administrative support at the front desk.
Key Responsibilities
- Manage day-to-day front desk operations, including check-ins, check-outs, and billing.
- Provide exceptional customer service by greeting guests, answering phone calls, responding to emails, and resolving inquiries in a timely and professional manner.
- Collaborate with other departments to ensure smooth office operations and maintain confidentiality.
- Perform room visits, room checks, and coordinate with housekeeping teams for room condition.
- Handle guest requests, grievances, and resolve by coordinating with respective teams.
- Manage scheduling, appointments, and maintain the front office calendar.
- Maintain a clean and organized reception area.
Qualifications
- A high school diploma or equivalent, with additional certification in office administration being a plus.
- Excellent verbal and written communication skills, with the ability to write professional emails, draft documents, and presentations.
- Previous experience in a hotel front office, preferably in 4-star or 5-star hotels.
- Strong English communication (verbal & written) and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and demeanor.
Salary Range
The estimated salary range for this role is ₹25,000 to ₹35,000 per month, depending on experience.
Why Join Us?
Talent Corner HR Services Pvt Ltd offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
About Talent Corner HR Services Pvt Ltd
We are a leading recruitment agency dedicated to connecting exceptional talent with top companies. Our mission is to provide innovative solutions to meet the ever-changing needs of the recruitment industry.