Front Desk Service Liaison

3 weeks ago


Mumbai, Maharashtra, India EliteFit X Dubai Dates Nutrition Full time

Welcome to Elitefit x Dubai Dates Nutrition, your premier destination for elite fitness and wellness in Mumbai. Our state-of-the-art facilities offer dynamic spinning and cycling classes led by top-tier instructors, premium fitness equipment, a fitness-focused cafe, ice bath therapy for recovery, and a supportive community of fitness enthusiasts.

This role is a full-time on-site position at our Mumbai location. As a Front Desk Representative, you will be responsible for ensuring exceptional customer experiences through phone etiquette, receptionist duties, and effective communication with our members.

Key Responsibilities
  • Maintain high-quality interactions with clients via phone and in-person
  • Perform various receptionist tasks and maintain the overall ambiance of our facility
  • Provide excellent service, addressing member inquiries and resolving issues promptly
  • Coordinate reservations and manage communication effectively

To excel in this role, you should possess strong interpersonal skills, a customer-centric approach, and the ability to multitask and prioritize in a fast-paced environment. Previous experience in a similar role is an asset, but not required. A high school diploma or equivalent is essential.

About You
  • You have a strong background in providing exceptional customer service
  • Excellent communication and interpersonal skills are crucial for success in this role
  • Able to work efficiently in a team-oriented environment
  • Familiarity with reservation management and conflict resolution techniques is beneficial

Estimated Salary: ₹450,000 - ₹600,000 per annum based on qualifications and experience. Competitive salary package offered, including benefits such as health insurance, paid time off, and opportunities for professional growth and development.



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