Senior Technical Support Specialist
4 weeks ago
This is a challenging and rewarding role that requires a strong technical background in smartcard applications and payment systems. As a Senior Staff Engineer Applications, you will be responsible for providing technical support and expertise to our customers and Field Application Engineers (FAEs) on Infineon's payment solutions.
Key Responsibilities:- Provide worldwide technical support for FAEs and customers on Infineon's payment solutions, including system integration support and knowledge transfer.
- Collaborate with FAEs to provide on-site support for technical trainings and workshops.
- Develop and maintain technical support materials, including application notes and examples, to ensure easy usage and integration of Infineon's payment solutions.
- Check, test, and release new tools and technical support materials to ensure they meet customer requirements.
- Define product configurations for manufacturing according to customer and project needs.
- At least 5-8 years of experience in smartcard-related fields, with a strong background in JavaCard and GlobalPlatform standards.
- Experience in applet development and code debugging is mandatory.
- Knowledge of related technologies and standards, including ISO 7816/14443/EMV.
- Knowledge of tool chains and equipment used in developing smartcard applications, card production, and personalization is required.
- Good interpersonal skills and excellent written and spoken English language skills.
- Good analytical and problem-solving skills.
As a Senior Staff Engineer Applications, you will have the opportunity to work with a talented team of engineers and developers, and contribute to the development of innovative payment solutions. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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