Employee Experience Manager

3 days ago

Kanpur, Uttar Pradesh, India beBeeExperience Full time ₹ 9,00,000 - ₹ 18,00,000
Job Description

We are seeking a professional to manage employee experience across our institutions.

The role is responsible for owning the onboarding journey, engagement programs, surveys, and transparent communication initiatives.

The ideal candidate will have excellent interpersonal skills, be able to build strong relationships with employees and stakeholders, and have a talent for designing and implementing effective engagement strategies.

Key responsibilities include conducting structured 15/30/60/90-day onboarding connects and 1:1 conversations with new employees, building and tracking a 30/60/90-day employee journey framework that captures expectations vs. achievements, ensuring 90-day feedback flows into the probation review process, providing managers with data-backed insights, designing, implementing, and managing engagement programs for schools, PU colleges, HO, and Early Years, developing and executing an annual engagement calendar, including recognition events and team-building initiatives, and maintaining an employee journey dashboard highlighting milestones, feedback, and engagement scores.

Onboarding Experience & Employee Journey

  • Own the end-to-end onboarding experience, ensuring smooth cultural assimilation.
  • Maintain an employee journey dashboard highlighting milestones, feedback, and engagement scores.
  • Provide structured insights to managers to improve retention during the probation period.

HR Analytics & Reporting

  • Generate dashboards and reports with actionable insights for leadership.
  • Use HR data to identify engagement, attrition, and sentiment trends.
  • Partner with the Senior Manager – HR Ops:
  • You: Gather feedback, track onboarding, engagement, and performance alignment from employees.
  • Ops: Own system administration of PMS/OKR platforms, deadlines, and compliance.
  • Together: Collaborate to create holistic performance dashboards that blend people insights with operational accuracy.

Surveys & Insights

  • Design and manage engagement, pulse, and exit surveys.
  • Analyse survey data to derive actionable insights and share findings with leadership.
  • Recommend and implement changes based on outcomes to strengthen satisfaction and retention.

Transparent Communication & Tools

  • Lead the Slack rollout as a platform for collaboration and engagement.
  • Drive communication campaigns that build trust and clarity across employees.
  • Ensure employees receive timely and transparent HR updates.

Stakeholder Collaboration

  • Partner with HOS and Ms. Ayesha to localize engagement initiatives for schools and PU colleges.
  • Collaborate with HO leadership to align engagement with organizational goals.
  • Act as a bridge between employees and HR leadership, ensuring employee voices are heard and acted upon.

Process Improvement & Initiatives

  • Identify and implement process improvements in engagement and onboarding.
  • Stay updated with best practices in employee experience.
  • Lead special initiatives that strengthen culture and organizational alignment.

Key Deliverables:

  • Annual engagement calendar tailored for schools, PU, HO, and Early Years.
  • Structured and monitored 30/60/90-day onboarding journey with probation review integration.
  • Transparent Slack communication strategy rolled out effectively.
  • High-quality employee surveys with actionable insights.
  • Regularly updated employee journey dashboards presented to HR and leadership.
  • Tangible improvements in employee satisfaction, retention, and engagement metrics.

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