Business Development Director

1 week ago

Anand Nadiad, India beBeeCustomerRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

Key Responsibilities:

 

  • Lead a result-oriented team and manage branch profitability to ensure high-quality service and effective customer relationship management.
  • Own all branch-banking objectives and oversee overall branch supervision, driving achievement of branch targets through business generation and cross-selling.
  • Develop and implement key customer relationship management strategies, supervising High Net Worth customer programs.
  • Ensure the successful execution of the branch sales model, addressing any challenges or discrepancies.
  • Manage complaints efficiently and effectively, conducting periodic reviews of branch operations reports.
  • Supervise teller operations and vault management, implementing measures for improved security and efficiency.
  • Coordinate with marketing teams on product-level merchandising, ensuring alignment with branch objectives.
  • Monitor vault registers and Key Registers, reviewing suspense and dummy accounts to prevent discrepancies.
  • Maintain strict adherence to banking regulations, procedures, and policies, ensuring compliance across all aspects of branch operations.
  • Periodically review progress against objectives, ensuring clarity of business goals among staff members.

Role Overview:

The Branch Manager plays a pivotal role in leading the branch's operational success. This dynamic leader is responsible for managing the branch's day-to-day activities, overseeing performance metrics, and maintaining a strong focus on customer satisfaction.

Required Skills and Qualifications:

 

  • Strong leadership and management skills, with experience in guiding high-performing teams.
  • Ability to drive business growth, achieve sales targets, and maintain a competitive edge.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proven track record in customer relationship management and conflict resolution.
  • Technical knowledge of banking operations, products, and services.
  • Adaptability and willingness to learn and grow within the organization.

Benefits:

 

  • A competitive salary package that recognizes individual contributions.
  • Opportunities for professional development, training, and education.
  • A collaborative and inclusive work environment that values diversity and promotes open communication.
  • Comprehensive benefits and wellness programs that support work-life balance and employee well-being.

Industry Type: Banking Employment Type: Full Time, Permanent Department: BFSI, Investments & Trading Role Category: Banking Operations

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