Application Support Specialist
1 month ago
Job Summary:
FIS is seeking a highly motivated and experienced Application Support Specialist to join our team. As a key member of our technology support team, you will be responsible for implementing, maintaining, and supporting applications software delivered on time and within budget.
About the Role:
As an Application Support Specialist, you will work closely with customers, business analysts, and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business.
Key Responsibilities:
- Provide production support for Microsoft Windows applications and Unix environment
- Handle inquiries and resolve issues
- Assist in daily coordination of various assigned projects
- Handle Environmental Impact Analysis, Install Plans, and Operational Readiness procedures
Requirements:
- 2-6 years of experience in production support in Microsoft Windows application support and Unix environment
- Experience in IIS, Windows Services, Windows applications & Architecture
- Experience in Oracle, SQL, SSRS, Reporting, IBM HTTP Server, and Apache Tomcat
- Experience in Apache Tomcat and JBOSS (installation & configuration)
- Experience in Apache Httpd (installation & configuration) and IIS
- Exposure to Unix commands and Unix server handling
- Exposure to Password Management, SSL Certificates Management, and Vulnerability Remediation
- Knowledge of ServiceNow, Splunk, Dynatrace, SAFAL, Bitbucket, and Jenkins are preferable
Preferred Qualifications:
- Knowledge of FIS' products and services
- Knowledge of financial services industry
- Knowledge and experience in WebSphere 9, JBOSS, OpenShift Container management is preferred
- Knowledge in ServiceNow (SNOW), Dynatrace, Splunk required
- Knowledge on Bit Bucket, JENKINS, REST Webservices are preferred
- Knowledge in Networking/load balancer concepts
- Knowledge of basic financial analysis principles and ratios
What We Offer:
- An exciting opportunity to be a part of a world-leading FinTech product MNC
- To be a part of a vibrant team and build a career on core banking/payments domain
- Competitive salary and attractive benefits including GHMI/Hospitalization coverage for employee and direct dependents
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
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