Level 2 Application Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Level 2 Application Support Specialist to join our team at Virtusa. The successful candidate will be responsible for providing technical support for our 24*7 support module applications.
Key Responsibilities:
* Provide Level 2 technical support for our 24*7 support module applications
* Troubleshoot and resolve technical issues in a timely manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation
Requirements:
* 4 to 5 years of IT experience with Level 2 Application Production support, ITIL
* Excellent communication and problem-solving skills
* Strong knowledge of Unix/Linux, Unix scripting, Oracle SQL, and Autosys
* Experience with ITRS, Service Now, and uDeploy
Preferred Qualifications:
* Good knowledge of Oracle - proc, function, view, and cursors
* Experience with coordination between various infra/TI teams or dev partners
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and experienced Level 2 Application Support Specialist looking for a new challenge, please submit your application.
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