IT Support Specialist
3 weeks ago
Job Title: IT Support Specialist
CashKaro is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our systems are running smoothly.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to our systems and applications.
- Monitor and analyze system performance to identify areas for improvement.
- Collaborate with the development team to resolve software issues and implement new features.
Requirements:
- 3+ years of experience in IT support or a related field.
- Excellent communication and problem-solving skills.
- Proficiency in computer systems and software applications.
- Experience with Jira, Jenkins, and AWS is a plus.
About CashKaro:
CashKaro is a leading cashback and coupons website in India. We are a well-capitalized company with a team of over 350 people, and we are looking to achieve 10x growth over the next 3 years. If you are a motivated and talented individual who is passionate about technology and customer service, we would love to hear from you.
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