IT Support Specialist
5 days ago
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team at Petals Careers. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.
Key Responsibilities
- Monitoring and maintaining IT systems and infrastructure to ensure optimal performance
- Providing technical support and assistance to employees and clients
- Troubleshooting and resolving technical issues in a timely and efficient manner
- Collaborating with the IT team to implement new technologies and improve existing systems
Requirements
- 3+ years of experience in IT support and maintenance
- Strong knowledge of IT systems and infrastructure, including cloud computing and virtualization
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
Desired Skills and Experience
- Experience with AWS Services, including EC2 and CloudWatch
- Knowledge of JIRA and other ticketing systems
- Familiarity with IT asset management and inventory
Why Join Us?
Petals Careers is a dynamic and growing organization that offers a collaborative and supportive work environment. As an IT Support Specialist, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.
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