Mobile Application Support Specialist

5 days ago


Chennai, Tamil Nadu, India Overture Rede Full time
Job Description

Overture Rede seeks a highly skilled Mobile Application Support Specialist to join our team. As an Android (L3) Support member, you will be responsible for addressing customer concerns, providing information on IVY's product features, and assisting with needs related to reported problems or product defects.

The ideal candidate will have at least 3+ years of experience in an Application Support role and a minimum of 3+ years in an Application Development/Sustenance engineering role. In addition, they should possess strong technical skills in SQL, Kotlin, Java, and other relevant Android frameworks and libraries.

Key Responsibilities:

  • Address customer concerns and provide information on IVY's product features
  • Assist customers with their needs related to reported problems or product defects
  • Conduct code reviews and offer Root cause analysis with defect fixes

Requirements:

  • At least 3+ years of experience in an Application Support role
  • Minimum 3+ years of previous experience in an Application Development/Sustenance engineering role
  • Strong technical skills in SQL, Kotlin, Java, and other relevant Android frameworks and libraries

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement planning, and paid time off.



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