ESG Support Engineer

5 days ago


Nagpur, Maharashtra, India YOU Broadband India Limited Full time

Job Summary

We are seeking an ESG Support Engineer to join our team at YOU Broadband India Limited. The ideal candidate will have experience in online and on-site troubleshooting of technical problems related to our Internet Services and other solutions provided by the company.

Key Responsibilities

  • Online and on-site troubleshooting of technical problems related to our Internet Services and other solutions provided by YOU Broadband.
  • Capable of carrying out LoS (Line of sight survey) independently for last mile connectivity links.
  • Should be able to independently manage installation and maintenance of wireless links.
  • Should have a good understanding of different networking typologies and how different network elements work together.
  • Should be comfortable working on Cisco CLI, other routers, switches, and should have a good understanding of TCP/IP, Routing, WAN Technologies, and troubleshooting methodologies.
  • Configuration and implementation of network communications devices such as routers, RF equipment, switches, modems, VoIP gateway devices, firewall, UTM appliance.
  • Ensuring prompt response to customer complaints and timely closure of service requests within minimum TAT and in-line with SLA with customers.
  • Cross-Function/Inter-Departmental Coordinating to provide efficient solutions, ensuring higher customer satisfaction matrices, retention of customers.
  • Coordination with Basic Service Operators for last mile connectivity related issues.
  • Should have good communication skills, ability, and willingness to work in a team and also able to work independently. Good decision-making ability to deal with critical support issues.
  • Should ensure compliance to company guidelines on preparing and maintaining necessary documentation (Installation Reports, Network Diagrams, and other documents related to Enterprise service).

Requirements

  • Extrovert
  • Energetic
  • Good personality
  • Proactive
  • Good communication

Qualification

  • Graduate
  • Professional certification like CCNA, CCNP, CWNA

Experience

  • 2-4 years or more work experience in the field of Networking, Field/Customer Support
  • ISP industry experience preferred

  • ESG Support Engineer

    2 weeks ago


    Nagpur, Maharashtra, India YOU Broadband India Limited Full time

    Job SummaryWe are seeking a highly skilled ESG Support Engineer to join our team at YOU Broadband India Limited. The successful candidate will be responsible for providing technical support and troubleshooting services for our Internet Services and other solutions.Key ResponsibilitiesOnline and on-site troubleshooting of technical problems related to our...


  • Nagpur, Maharashtra, India YOU Broadband India Limited Full time

    Job SummaryWe are seeking a highly skilled ESG Support Engineer to join our team at YOU Broadband India Limited. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, ensuring prompt resolution of technical issues, and maintaining high levels of customer satisfaction.Key...


  • Nagpur, Maharashtra, India YOU Broadband India Limited Full time

    Job DetailsPosition - ESG Support EngineerDeliver high-quality technical support for YOU Broadband's Internet Services and other solutions, ensuring prompt resolution of customer complaints and timely closure of service requests.Conduct independent Line of Sight (LoS) surveys for last mile connectivity links and manage installation and maintenance of...


  • Nagpur, Maharashtra, India YOU Broadband India Limited Full time

    Job DetailsPosition - ESG Support EngineerPerform online and on-site troubleshooting of technical issues related to YOU Broadband's Internet Services and other solutions.Conduct independent Line of Sight (LoS) surveys for last-mile connectivity links.Manage the installation and maintenance of wireless links independently.Understand various networking...


  • Nagpur, Maharashtra, India MicroStrategy Incorporated Full time

    Job Title: Cloud Support EngineerWe are seeking a highly skilled Cloud Support Engineer to join our team at MicroStrategy Incorporated. As a Cloud Support Engineer, you will be responsible for providing technical support for our MicroStrategy Products, resolving customer issues, and contributing to the growth of our MicroStrategy Community.Key...


  • Nagpur, Maharashtra, India MicroStrategy Incorporated Full time

    Job Title: Cloud Support EngineerAt MicroStrategy Incorporated, we are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support for our MicroStrategy Products, resolving customer issues, and contributing to the growth of our MicroStrategy Community.Key...


  • Nagpur, Maharashtra, India delaPlex Full time

    About delaPlexdelaPlex is a global technology company that thrives on innovation, passion, and dedication. We bring together the brightest minds to pioneer cutting-edge technologies and innovative solutions that transform industries and redefine the future.Job Role: Application Support EngineerAs an Application Support Engineer at delaPlex, you will be part...


  • Nagpur, Maharashtra, India delaPlex Full time

    Unlock Your Potential at delaPlexAre you a tech enthusiast looking for a challenging role that combines innovation and passion? Look no further than delaPlex, where we bring together the brightest minds to pioneer cutting-edge technologies and innovative solutions that transform industries and redefine the future.Job Role: Application Support EngineerWe're...


  • Nagpur, Maharashtra, India delaPlex Full time

    Unlock Your Potential at delaPlexAt delaPlex, we're passionate about empowering our team members to thrive in a dynamic and inclusive culture. As an Application Support Engineer, you'll play a vital role in ensuring the smooth operation of our software and hardware systems.Key Responsibilities:Collaborate with the Systems team to maintain the reliability and...


  • Nagpur, Maharashtra, India delaPlex Full time

    Unlock Your Potential at delaPlexAt delaPlex, we're passionate about empowering our team members to thrive in a dynamic and inclusive culture. As an Application Support Engineer, you'll be part of a global platform that combines innovation, passion, and dedication to pioneer cutting-edge technologies and innovative solutions.Key Responsibilities:Collaborate...


  • Nagpur, Maharashtra, India delaPlex Full time

    Unlock Your Potential at delaPlexAre you a tech enthusiast looking for a challenging role that combines innovation and passion? Look no further than delaPlex, where our people thrive on a global platform that fosters growth and success.As an Application Support Engineer at delaPlex, you will be part of a dynamic team that pioneers cutting-edge technologies...


  • Nagpur, Maharashtra, India KC Overseas Education Full time

    About KC Overseas EducationKC Overseas Education is a leading EdTech company dedicated to empowering students worldwide to access top-tier education opportunities. Our mission is to simplify the study abroad journey from search and application to acceptance and visa processing.We connect international students, smaller study abroad channel partners, and...

  • Service Engineer

    2 weeks ago


    Nagpur, Maharashtra, India Epiroc Full time

    Key ResponsibilitiesAs a Service Engineer at Epiroc, you will be responsible for ensuring the smooth operation of our equipment and providing exceptional customer service.Key QualificationsDegree or Diploma in Mechanical or Electrical or Electronics EngineeringTechnical Level 1 & Technical Level 2 CertifiedLocationMaihar, Madhya PradeshAbout EpirocEpiroc is...


  • Nagpur, Maharashtra, India Accrualify India Pvt. Ltd Full time

    Job Title: DevOps Engineer/Cloud Infrastructure EngineerAccrualify India Private Limited is seeking a skilled DevOps Engineer/Cloud Infrastructure Engineer to join our team in Nagpur. As a key member of our engineering team, you will be responsible for designing, deploying, and maintaining scalable and reliable AWS cloud infrastructure.Key...

  • Senior Sales Engineer

    2 weeks ago


    Nagpur, Maharashtra, India emerson Full time

    Job Summary:We are seeking a highly skilled Senior Sales Engineer to join our team at Emerson. As a Senior Sales Engineer, you will be responsible for developing market leads for new and existing products, planning sales activities, handling customer RFQs, and supporting customers before, during, and after sales. You will also be responsible for payment...


  • Nagpur, Maharashtra, India emerson Full time

    Job Summary:We are seeking a highly skilled Sales Engineer to join our team at Emerson. As a Sales Engineer, you will be responsible for developing market leads for new and existing products, planning sales activities, and handling customer RFQs. You will also be responsible for supporting customers before, during, and after sales, as well as addressing...


  • Nagpur, Maharashtra, India emerson Full time

    Job Summary:We are seeking a motivated and dynamic Outside Sales, Sr. Engineer/Asst. Engineer to join our team at Emerson Process Management. The successful candidate will be responsible for developing market leads for new and existing products, planning sales activities, handling customer RFQs, and supporting customers before, during, and after...


  • Nagpur, Maharashtra, India SINCLUS Full time

    SINCLUS is a recruitment agency specialized in sourcing engineering professionals for global organizations in the Oil and Gas, Power, and Infrastructure sectors.We have an exciting opportunity for a Senior Civil Engineer to join our team on a Railway Project in Mumbai and Nagpur.The ideal candidate will have a degree in Civil Engineering with a minimum of 7...


  • Nagpur, Maharashtra, India Accrualify India Pvt. Ltd Full time

    Job Title : DevOps Engineer / Cloud Infrastructure Engineer. Location : Nagpur Office. Reports To : Engineering Manager. Job Summary : We are seeking a skilled and experienced DevOps Engineer / Cloud Infrastructure Engineer to join our team. This role involves building, maintaining, and optimizing our AWS environments, ensuring user account security, and...


  • Nagpur, Maharashtra, India Parexel Full time

    About the RoleParexel is seeking a skilled Senior Desktop Engineer - EUC to join our team. As a Senior Desktop Engineer, you will play a vital role in the ongoing development of technology solutions related to end user computing, including desktop operating systems, modern device management, cloud managed systems, application packaging systems, and device...