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Technical Support Specialist

1 month ago


Nagpur, Maharashtra, India delaPlex Full time

Unlock Your Potential at delaPlex

Are you a tech enthusiast looking for a challenging role that combines innovation and passion? Look no further than delaPlex, where our people thrive on a global platform that fosters growth and success.

As an Application Support Engineer at delaPlex, you will be part of a dynamic team that pioneers cutting-edge technologies and innovative solutions. Your expertise will be instrumental in ensuring the smooth operation of our software and hardware systems, and you will have the opportunity to automate processes, innovate new solutions, and deploy cloud infrastructure.

Key Responsibilities:

  • Support the Systems team to ensure seamless operation of software and hardware systems.
  • Assist in automating existing processes and innovating new solutions across our cloud infrastructure.
  • Deploy and operate cloud infrastructure, ensuring its effectiveness and efficiency.
  • Perform tests, including end-user testing, for modified and new systems.
  • Ensure system connectivity of all servers, shared software, groupware, and other applications.
  • Create and maintain documentation for system configuration, connectivity, mapping, processes, and service records.
  • Provide training to team members on differing areas of technology and our environment.
  • Participate in 24x7 on-call rotation coverage.

Requirements:

  • University degree in computer science or information systems, or 2 years of equivalent work experience.
  • Strong experience in Linux/Unix.
  • Understanding of standard data stores (MySQL, MSSQL).
  • Proficiency in Google Cloud Platform.
  • Experience supporting applications with MySQL, Apache, MSSQL, NGINX, and others.

Join our team of innovators and pioneers at delaPlex, where technology meets passion.